Systems Application Engineer
Company: Johnson Controls, Inc.
Posted on: June 6, 2021
What you will do
Under general direction, supports the construction sales team by
assisting with pre and post sales activities on building systems
and equipment project opportunities. Although the role is primarily
weighted with execution of our equipment business, the ratio of pre
and/or post sales activities will vary based on assigned branch
type, assigned Account Execs and customer expectations.
Pre-sales activities include, but are not limited to; system
configuration validation, HVAC equipment and/or controls selection
for basis of design as well as bidding, application and pricing.
This role will receive direction, coaching and support from
assigned account executives and sales leadership on pre-sale needs
Post sales activities include equipment project execution that
is profitable, accurate, on-time, within the scope of the contract
and in alignment with customer expectations. Develops and provides
detailed engineering information and submittals to communicate
design, configuration, operating and installation requirements to
customers, consultants, Johnson Controls service and necessary
subcontractors. Works with assigned sales team to maintain an
effective balance between customer satisfaction and project
financial results when performing pre-sale and/or post sale
How you will do it
Provides technical support, selections and limited estimating
support to Account Execs during project design or proposal phase.
Assists as needed in developing the customer business case for the
Supports detailed estimating of projects for Account Execs to
finalize and present to clients. Validates assumptions made during
proposal and development phase. Builds a detailed cost estimate and
scope of work for assigned projects in conjunction with Sales.
Assists in preparing proposals and other customer communication
Prepares customer proposals and quote letters for assigned
projects. Includes project takeoffs, specification review, special
quote generation and RFQ and RFI issuance
Supports Account Execs' efforts to become basis of design
through timely selections, specifications, sequences, drawings and
review of documents as required.
Manages project Profit and Loss (P&L) and customer
satisfaction for all projects assigned. Accomplishes this utilizing
the Johnson Controls equipment order execution process, including;
execution of the equipment orders, startup and final payment.
Works closely with branch administration to manage backlog
execution, schedule and forecast execution of equipment projects up
to two years in advance.
Interprets engineering drawings and specifications in order to
develop and provide engineered equipment submittals in compliance
with; contract drawing, site coordination, and site installation
Follows standardized submittal generation guidelines for
preparation and processing of equipment engineering submittals,
including but not limited to; final coil selection, coil hand
coordination, fan selection, chiller performance verification,
chiller configuration and option selection so as to match schedule,
drawing and specification requirements.
Verifies that Johnson Controls has an "approved" equipment
submittal and positive configuration acceptance by the installing
contractor prior to releasing equipment for fabrication.
Evaluates the contractual scope of supply and the impact of
client-issued bulletins, field directives and/or scheduling
changes. Coordinates project schedule with the customer to ensure
timely release of equipment.
Works to maximize appropriate additional change orders. Performs
associated cost estimates, prepares proposals and works with sales
in negotiating final settlement price and customer acceptance
resulting from scope of supply changes / change orders.
Coordinates the factory equipment order process to ensure
technical and commercial compliance with contract documents and
site coordination requirements.
Generates technical content of Purchase Orders for field
purchased materials and equipment.
Selects, orders, and tracks the delivery of materials and
equipment for assigned projects. Coordinates shipping processes to
meet factory and project schedule requirements and reviews the
equipment order status reports as needed, identifying any critical
delivery requirements. Coordinates equipment delivery requirements
with the Customer.
Effectively communicates project progress, issues and financial
status to management as required.
Reviews vendor invoices for technical and commercial compliance
prior to approving payment.
Coordinates post shipment services that include but are not
limited to; start-up initiation and solutions to delivery, shipping
or scope omission problems.
As required, visits customer sites to ensure delivery and
receipt of critical equipment is in compliance with the
expectations of Johnson Controls, the customer and the owner.
Ensures project documentation is compliant with contract
requirements, Johnson Controls standards and the formal Johnson
Controls equipment order execution process.
Periodically answers engineered equipment and controls
application questions from potential customers and other sales
Develops and maintains viable long-term relationships with
customers, consultants, prime contractors and subcontractors.
Attends job progress meetings as required.
Coordinates customer-training requirements with local Johnson
- Works with Customer Operations Associate to address any billing
and collections issues, and to assure Johnson Controls receives
payment in full.
What we look for
Bachelor's degree in Engineering. Computer skills experience to
include: Microsoft Office suite, (with emphasis on Word, Excel and
Visio) Adobe Writer, and basic Windows operating system
environment. AutoCad experience is preferred. Ability to work
independently and as part of a team. Good organizational skills
with attention to detail. Interpersonal skills to effectively
communicate with both internal and external customers. Demonstrated
ability to simultaneously manage a large and diverse number of
projects with professionalism, cooperation, and persistence.
Who we are
Johnson Controls is an equal employment opportunity and
affirmative action employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, age, protected veteran status,
status as a qualified individual with a disability, or any other
characteristic protected by law. For more information, please view
EEO is the Law. If you are an individual with a disability and you
require an accommodation during the application process, please
Keywords: Johnson Controls, Inc., Tempe , Systems Application Engineer, Other , Tempe, Arizona
Didn't find what you're looking for? Search again!