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Product Support Engineer (MedES)

Company: BD (Becton, Dickinson and Company)
Location: tempe
Posted on: May 3, 2021

Job Description:

Job Description Summary

Job Description

The main responsibilities of the position are to provide strategic vision and tactical implementation of the quality engineering role in support of new product development and sustaining projects for the V Mueller platform within the Surgery business unit. The position will represent the QA team as a spokesperson and leader within NPD. Surgery has a wide range of surgical instruments and technologies, and the leader must be able to adapt their quality assurance skill set and apply it to a breadth of difficult technical issues. The position requires strategic vision in building the organization's skill sets and capabilities, as well as adapting the QMS to meet the constantly evolving needs of the business. The leader must have the ability to influence internally and externally, including the quality engineering staff, functional peers, senior leaders, and suppliers. The incumbent will work closely with R&D, Manufacturing, Marketing and Regulatory Affairs, to collaborate on complex issues and apply critical thinking to each outstanding situation.

Essential Duties and Position Responsibilities:

Design Assurance:

* Creation of design inputs.

* Evaluation and approval of new product designs, specifications and product test procedures.

* Evaluation of HF&U activities, including Formative and Summative studies.

* Designing and executing statistical engineering experiments to compare design alternatives, compare proposed product with competitive products and evaluate performance.

* Co-ordination of biocompatibility testing on all new materials.

* Development of test methods and test method validations for the adequate evaluation of designs.

* Development and execution of Design Verification plans.

* Development and coordination of Risk Management activities, including DFMEA.

* Development of accelerated and real time shelf life plans.

* Development of supplier and component qualification plans in support of NPD projects.

* Providing the smooth transition of new products to manufacturing through the continuous review of all quality systems, inspection data and product yields.

Quality Engineering:

* Developing process and product controls to assure the consistent manufacturing of products to established specifications.

* Development of processes and equipment validation plans.

* Support failure investigation process to identify root cause of product, process, and system non-conformances in order to drive continuous improvement as well as corrective and preventive actions.

* Develop and improve quality systems to facilitate business and quality objectives and compliance review and resolution process to ensure the organization is alerted to issues in time to resolve potential adverse effects on the customer, company, or business.

* Collaborate with the Sr. Director, Quality Assurance Operations.

Qualifications, Knowledge, and Skills Required:

* Bachelor Degree in Engineering or Technical Science required; Master's Degree strongly preferred.

* Minimum of 3 years' experience managing senior level quality engineers and/or a Platform team in an Engineering environment.

* Minimum of 4 years' experience in a product development environment.

* Minimum of 3 years' experience in the medical device industry.

* Formal course work in Statistical Quality Control.

* Ability to apply broad technical, business, and compliance knowledge to improve business results.

* Ability to effectively negotiate and influence senior leaders, other departments, and industry.

* Conceptual and practical knowledge of applicable processes, systems and validation processes and systems.

* Ability to adjust to and assimilate new technologies and innovations.

* Effective communication skills.

* Effective problem-solving techniques.

* Demonstrated servant leadership skills.

* Ability to travel up to 20%. Remote opportunity will be considered.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At BD, furthering Inclusion and Diversity is not just the right thing to do-it is both a cultural priority and a strategic imperative. One of the many reasons people choose to work at BD is for our comprehensive Total Rewards program aimed at the varying needs of our diverse and global associates. Total Rewards at BD includes base pay, incentives and benefits that support your health and wellness, family, money and lifestyle.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Primary Work Location

USA IL - Vernon Hills

Additional Locations

Work Shift

Keywords: BD (Becton, Dickinson and Company), Tempe , Product Support Engineer (MedES), Other , tempe, Arizona

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