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Transportation Specialist

Company: Logisticare
Location: Tempe
Posted on: May 3, 2021

Job Description:

Job DescriptionThe Customer Advocate schedules, routes and dispatches trips to third-party providers and handles the coordination of pre-scheduled trips to medical facilities.ESSENTIAL FUNCTIONSSchedule route and dispatch trips to all manner of providersAssist in coordination of mass transportation when neededAdminister trips for volunteer/ independent drivers and mileage reimbursement programCompletes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programsWorks closely with transportation providers and health care facilities to resolve problemsAssigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demandResponsible for daily communication with transportation providersEnsures accurate trip data inputOther duties as assigned.POSITION QUALIFICATIONSEducationHigh School Graduate or General Education Degree (GED)Skills & ExperienceAt least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred1 to 2 years of routing, scheduling and/or dispatch experience preferredPrior in-bound call center experience preferredKnowledge of transit system a plusKnowledge of Medicaid guidelines and covered services plusExcellent customer service & phone skillsProficient with Microsoft Word, Excel, and OutlookAbility to work independently or within a teamMust be able to handle heavy phone volume when tasked to assistTo perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We value our team members and realize the importance of benefits for you and your family.ModivCare offers a comprehensive benefits package to include the following:Medical, Dental, and Vision insuranceEmployer Paid Basic Life Insurance and ADVoluntary Life Insurance (Employee/Spouse/Child)Health Care and Dependent Care Flexible Spending AccountsPre-Tax and Post Tax Commuter and Parking Benefits401(k) Retirement Savings Plan with Company MatchPaid Time OffPaid Parental LeaveShort-Term and Long-Term DisabilityTuition ReimbursementEmployee Discounts (retail, hotel, food, restaurants, car rental and much more!!)Salary: $14.33 - $19.10/hourlyModivCare is an Equal Opportunity Employer.by Jobble

Keywords: Logisticare, Tempe , Transportation Specialist, Other , Tempe, Arizona

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