CUSTOMER SERVICE/WAREHOUSE II - STONE
Posted on: May 3, 2021
Join the largest manufacturer of tile and natural stone in the
United States and watch your career stand out with Dal-Tile, a
subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the
success we are today. In exchange for their hard work, we support
our people with a family-friendly work environment, a commitment to
promoting from within, unique benefits that go beyond just medical
and dental, and a belief that every employee deserves a productive
life outside of work. If this sounds outstanding to you, take the
first step forward and explore a career with Dal-Tile.
The CSR / WAREHOUSE II provides a variety of customer
service and office administration duties related to the sale of
Experience, Knowledge, Competencies and Supervision:
- Performs various customer service duties such as: waiting on
customers, assisting customers in determining order requirements,
answering customer inquiries, providing samples, providing
direction/selection assistance, completing sales transactions, and
- Addresses and resolves customer complaints (returns and order
- Performs various office administration duties such as
processing payments and receipts, reconciliation of DSR's and cash
box, preparation of bank deposits, balance petty cash box, prepares
various performance reports, updates customer master file and
creates vendor orders.
- Performs various product order duties such as entering customer
orders, creating plant/RDC orders, and completing stock
- Waits on customers and prepare sales slips.
- Produces daily sales reports.
- Performs a variety of warehouse duties such as pull/assemble
customer orders, check outbound orders for accuracy/completeness,
inventory stock checks, restock and label vendor product, maintain
displays (tools, caulk, etc.), move, store, and replenish material,
and conduct daily cycle counts.
- Performs receiving duties such as receive and unload inbound
material, process inbound shipments, stock material, process
customer returns and notify management of damaged shipments for
- Operates forklift equipment.
- Maintains clean and organized facility by sweeping, trash
removal, restroom cleaning, general office cleaning, etc.
- Maintains a safe working environment by obeying all safety
rules as outlined in the Safety Program and by reporting all
accidents, unsafe conditions and acts to Management.
- Performs other related duties as required.
- HS diploma or equivalent experience; Forklift Operator
Certification required for warehouse duties. 3+ years customer
service experience and warehouse experience
Organization, math, time management, computer skills, detail
oriented, customer service, safety conscious
We offer competitive salary and a comprehensive benefits package,
career opportunities, and an environment of creativity and growth.
Examples include: Company Match on 401k, Employee Purchase
Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and
their families - Thank You for Your Service!
Active military, transitioning service members and veterans are
strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including
disability/veteran committed to an inclusive workplace and a proud
Drugs Don't Work participant.
Keywords: Mohawk, Tempe , CUSTOMER SERVICE/WAREHOUSE II - STONE, Other , Tempe, Arizona
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