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Business Analyst I

Company: Amazon.com, Inc.
Location: Tempe
Posted on: May 3, 2021

Job Description:

Amazon's Bad Actor Disincentives team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store.

We are looking for a creative, experienced business analyst with a working understanding of the payments/fraud/risk space to help us prevent bad actors from adversely impacting our ability to delight Customers. This program will require a candidate that can root cause and identify solutions for complex and ambiguous problems. In this role, you will help us identify, track and manage Key Performance Indicators (KPIs) to improve the Customer Experience on Amazon.com.

Your primary responsibilities will be analyzing data to identify anomalies, trends, and opportunities to impact key performance metrics. You will partner with product managers, financial analysts, and engineers to deliver on your plans. You will collaborate with a broad cross section of the Amazon marketplace organization as you clarify ambiguous issues and negotiate effective solutions between development and business teams.

Amazon is one of the world's most trusted companies. Help us keep it that way.

  • Bachelor's degree in Computer Science, Engineering, Operations Research, Math, Finance, or related discipline
  • 3+ years of relevant experience in a business analyst, data analyst or statistical analysis role
  • 3+ years of professional experience working with large data sets and writing complex SQL queries to pull data
  • Demonstrated proficiency with Excel
  • Proven experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools
  • Demonstrated ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner
  • Able to travel 5-10% to Seattle for team meetings (expected once every 1-2 months for 2-3 days)
  • 4+ years of relevant experience in a business analyst, data analyst or statistical analysis role
  • Advanced technical or business degree (MS or MBA)
  • Experience with Tableau
  • Analytical ability to break down complex problems, and a strong will to get things done and deliver results
  • Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Meets/exceeds Amazon's leadership principles requirements for this role
  • Meets/exceeds Amazon's functional/technical depth and complexity for this role

Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Keywords: Amazon.com, Inc., Tempe , Business Analyst I, Other , Tempe, Arizona

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