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Job Description Summary
The CHEF'STORE Team Member helps maintain an atmosphere of
superior customer service, promoting the US Foods strategy: Great
Food, Made Easy. We rely on our team to promote and exemplify the
US Foods Cultural Beliefs: Second to None, Team Up, Talk Straight,
and Walk the Talk. As a key member of our team, you will fill a
variety of roles, including: Cashier, Stocker, and Customer
Courtesy, and must be passionate about service and model this
behavior in all aspects of job performance.
During a shift, you will be assigned to any of our departments,
depending on our customer and/or business needs. At the direction
of store management, you may work in any or all of the following
- on the front end of the store, selling merchandise and
assisting customers through the checking out process;
- on the sales floor working in our Meat/Frozen department,
Produce/Dairy department; Dry Goods/Culinary Equipment & Supply
- replenishing freight and rotating product in any
You may also assist during special store events, such as Vendor
Fairs, sales floor resets, and inventory processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES IN EACH AREA
Ensure all customers have an impeccable CHEF'STORE experience by
developing and maximizing relationships with the store's customers.
Utilize all tools and skills learned in the CHEF'STORE Way training
and model the behavior in the store.
Perform sales and cash functions in the POS in an efficient and
accurate manner. This includes scanning merchandise, by utilizing a
held-held scan gun or 10 key pad, weighing product on counter top
scales as necessary, and looking up any product that will not scan.
Ensure that each item's barcode is accurately reflected in the
system and report any discrepancies to Front End Lead or Manager of
Perform cart-to-cart transfer of all product at checkout,
including a visual inspection to look for product tampering.
Perform duties as receipt checker; verifying cart content vs.
purchases, as customers leave the store.
Perform store opening and/or closing functions at the front end
based on assigned shift.
Sales Floor and Stocking:
Ensure a continuing focus on increasing sales and managing
shrinkage. Work with customers to ensure they find the products
they need and are made aware of all the other services available to
them in the store.
Assist in receiving inventory shipments and maintaining and
stocking shelves in a neat and orderly fashion while also ensuring
proper rotation and product quality audits. Report any low stock
levels to store management.
Ensure all merchandise is properly labeled. This includes
blaster tagging unscannable merchandise, applying catch weight
labels to all merchandise sold by the pound, and affixing plu tags
to produce items.
Replenish sales floor daily by down stocking freight from top
stock. Ensure that the oldest product is brought down first and
stocked in accordance with FIFO. Each out product as necessary.
Reach trucks and pallet jacks will be used in the movement of
product and stocking.
Utilize computer programs such as Microsoft Word and Excel, and
proprietary software as needed.
Ensure all products are easily accessible, visually appealing,
and constantly available.
Assist with price changes as directed by the Pricing Lead and
Assist in the opening and closing duties of the store.
Participate in the inventory and cycle count process as
Ensure that the facility is well maintained and is a safe
environment for staff and customers by following safety policies
and practices. Notify store management of any safety issues in the
store, correct if possible.
Ensure the cleanliness of the sales floor, front end, and
restrooms. Utilize cleaning equipment to assist in these
Ensure the cleanliness of the parking lot and store entry
Gather carts from the parking lot and cart corrals and bring
them back to the designated area. Ensure all are clean and
In addition to the above duties, you may be responsible for
other duties and responsibilities as assigned or required by Store
The incumbent is not required to provide direct supervision for
Internal: The incumbent is required to interact with employees
at all levels of responsibility throughout the company.
External: The incumbent is required to interact with customers
and other service and product providers.
Education/Training: High School Diploma or equivalent work
Related Experience: Minimum 6-12 months retail cashier and/or
stocking experience required. Minimum one year retail selling
and/or customer service experience preferred.
Knowledge/Skills/Abilities: Must possess the desire and the
ability to deliver exceptional customer service and the
adaptability and willingness to assist other employees in order to
get the job done. Provide each customer with fast, easy, efficient,
and professional service. Must demonstrate good, solid common sense
and the ability to think logically and possess a basic mathematical
aptitude. Must be motivated and self-driven with the ability to
multi-task, prioritize and work independently or within a team.
Must be able to work a flexible hourly schedule, including holidays
and weekends. Must possess basic computer skills, cash handling
experience, and proficiency utilizing general office equipment.
PHYSICAL JOB REQUIREMENTS
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Individual will need to speak,
hear, see, sit, or stand as needed. The position will require
walking primarily on a level surface for most of the work shift.
Additionally, the position will also require the following:
- reaching above shoulder heights, below the waist, or lifting
items as required
- frequently lifting and carrying items that weigh up to 50
- working in refrigerated and freezer area in which temperatures
may range from
- 10 degrees Fahrenheit to 36 degrees Fahrenheit.
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.
- EOE Race/Color/Religion/Sex/Sexual Orientation/Gender
Identity/National Origin/Protected Veteran/Disability Status*