Lead Claims Processor

Company: LogistiCare
Location: Tempe
Posted on: April 6, 2021

Job Description:

We seek a full time Lead Claims Processor. The Lead Claims Processor is responsible for assisting the management team with oversight of the verification and processing of transportation billing with accuracy and in a timely manner and serves as a liaison between the transportation providers and ModivCare. In addition he/she ensures that the Claims Processors have adequate training and are proficient in their daily tasks and provide assistance with difficulties or questions by performing the following duties: - Conducts the training of billing clerks - Provides assistance to claims processors with difficult issues - Maintains a positive working relationship with external and internal customers - Communicates with transportation providers when applicable - Meets all departmental deadlines - Identifies any problems with transportation billing - Works closely with both the Regional Offices - Maintains a polite and courteous manner at all times - Maintains/updates call logs - Maintains/updates Excel spreadsheets - Attends all required meetings - Maintains an acceptable attendance and tardiness record - Adheres to company policies and procedures - Meets with management to discuss training/ workflow issues - Performs other administrative duties as assigned REQUIREMENTS Education: * Qualified candidates will have a High School Diploma or equivalent with previous experience in data processing. Some supervisory experience preferred. Experience: * One to two years of experience leading or directing staff preferred * Previous experience in data processing required Skills: * 10-key skills are REQUIRED * Ability to accurately type 35 words per minute * Must be able to work independently and as a member of a team * Superior customer service and phone skills * Must be proficient in Microsoft Excel, Word and Outlook; Access a plus * Must have the ability to learn proprietary software applications We value our team members and realize the importance of benefits for you and your family. We offer a comprehensive benefits package to include the following: * Medical, Dental, and Vision insurance * Employer Paid Basic Life Insurance and AD&D * Voluntary Life Insurance (Employee/Spouse/Child) * Health Care and Dependent Care Flexible Spending Accounts * Pre-Tax and Post -Tax Commuter and Parking Benefits * 401(k) Retirement Savings Plan with Company Match * Paid Time Off * Paid Parental Leave * Short-Term and Long-Term Disability * Tuition Reimbursement * Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!) Salary: $16.10- $21.46 Hourly ModivCare is an Equal Opportunity Employer. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: LogistiCare, Tempe , Lead Claims Processor, Other , Tempe, Arizona