Payment Lifecycle Support Associate

Company: MUFG Union Bank
Location: Tempe
Posted on: April 5, 2021

Job Description:

**Description** Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we're 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We're a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count. **Job Summary** : The incumbent will be a member of the GPP system support Unit within the Money Transfer Department. This role acts as the primary support to ISA-Operations and front office system users and includes both USD & non-USD payments processing. The position requires extensive communication with various areas within the bank, including Front office, ISA-Systems, and ISA-Operations staff. The incumbent has key responsibilities related to the GPP system and its relationship with other Core Banking applications as well as other FEEDER systems within MUFG Union Bank. It requires project management and quality assurance skills for the successful implementation of system upgrades and main line releases. This includes: + Managing the GPP UAT phase on system upgrades and new releases. + Documenting required system test cases, validating test results, documenting defects accordingly + Executing system user training as and when needed. + Design system configurations and prepare and submit Change Requests. + Analyze current workflows and establish streamlined process for system efficiency improvements. + Execute any system ad-hoc assignments from MTD and ISA-Operations management. + Providing Support to ISA-Systems on implementation initiatives. + Act as a liaison for GPP User system access and functionality. **Responsibilities:** + Analyze current process flows and define configuration changes to improve efficiency while maintaining an error adverse approach + Analyze processing rules and configuration to suggest process improvements for USD & non-USD processing with a keen eye towards STP improvements & risk reductions + Troubleshoot issues and perform analysis to arrive at workable solutions that ensure operational efficiency and risk reduction. + Plan and assist in the implementation of system interface and connectivity to the related systems. + Recommend, document & test new processing/routing rules according to the new system infrastructure and processing needs while abiding by BTMU Change Request standards. + Lead and execute UAT (prepare test scripts based on business requirement, review/verify test results) for any projects impacting GPP processing + Act as the liaison between ISA-Operations & ISA-Systems on change requests and configuration needs. + Manage GPP static data maintenance requests as and when requested by various Front Offices and internal ISA-Operations units. + Create User Acceptance testing cases and scripts. + Perform GPP system tests and monitor results. This includes testing strategy to support application upgrades, industry mandatory tests, and internal testing needs. + Execute ad-hoc assignments from OPCG and ISA-Operations management in support of operational initiatives. + Support OPCG and ISA-Operations management in the commission of other ISA-Operations objectives and various ad hoc special projects as necessary. **Qualifications** + 5 years relevant experience with detailed knowledge on banking system, banking business, and back-office operations, especially payment and fund settlement area. + Experience in payment system projects. + Ability to manage system project, analyze workflow, create business requirements, coordinate and communicate with others. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses. **Job:** Operations **Primary Location:** ARIZONA-Tempe **Schedule** Full Time **Shift** Day **Req ID:** 10041795-WD

Keywords: MUFG Union Bank, Tempe , Payment Lifecycle Support Associate, Other , Tempe, Arizona