Part-Time CCC Retention Specialist - Spanish Bilingual
Company: State Farm Mutual Automobile Insurance Company
Location: Tempe
Posted on: February 24, 2021
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Job Description:
Overview
We are not just offering a job but a meaningful career! Come join
our passionate team!
As a Fortune 50 company, we hire the best employees to serve our
customers, making us a leader in the insurance and financial
services industry. State Farm embraces diversity and inclusion to
ensure a workforce that is engaged, builds on the strengths and
talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an
annual financial award based on both individual and enterprise
performance. Our employees have an opportunity to participate in
volunteer events within the community and engage in a learning
culture. We offer programs to assist with tuition reimbursement,
professional designations, employee development, wellness
initiatives, and more!
Visit our Careers page for more information on our benefits,
locations and the process of joining the State Farm team!
Responsibilities
The Customer Care Center (CCC) is committed to solving our
customers' needs on first contact through simple, high-quality, and
personalized experiences. We currently have the following
openings:
The Customer Care Center supports our customers 24 hours/7 days a
week. Our team members work in a shift environment that includes
irregular hours, weekends, and holidays based on workload and job
requirements. Schedules may change based on business need. The CCC
Retention Specialist is a vital part of customer retention.
Retention Specialists assists with a variety of needs which may
include taking payments, providing proof of insurance and updating
policy coverage and/or deductibles.
Our compensation package includes...
Selected candidates will participate in all expense paid training.
This position (including training) will begin virtually from your
home location. Please note that associates will be required to work
from our Tempe location. All computer equipment needed to train and
perform the job will be supplied to you by State Farm.
Because we invest in your training and continued growth, we ask new
team members within the Customer Care Center to commit a minimum of
twelve months before applying for other positions within State
Farm.
Retention Specialists II includes licensed responsibilities. If
selected for a role that requires licensing, you must obtain and
maintain state licensing which include successfully completing all
applicable licensing exam(s) and background checks required of
various state(s), and obtain continuing education requirements.
Qualifications
Our customers love employees who...
PM18
PI
Keywords: State Farm Mutual Automobile Insurance Company, Tempe , Part-Time CCC Retention Specialist - Spanish Bilingual, Other , Tempe, Arizona
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