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Bilingual Customer Service Rep

Company: SkillsetGroup
Location: Tempe
Posted on: January 12, 2021

Job Description:

Bilingual Spanish preferredProcessing work orders and assisting customers with the processing of orders/invoicingExcel and ERP knowledge is preferred Job Requirements:* Handle incoming customer service calls* Dispatch incoming customer phone calls* Accept customer calls and return customer* Maintain customer service related information for customer accounts* Ensure quality customer service and customer satisfaction* Maintain customer service voicemail and return customer calls* Provide customers with superior customer service* Provide customer service for internal customers* Capturing customer information and answering customer inquiries* Resolve inbound customer calls regarding account* Take customer orders and provide high-quality customer service* Make out going customer service calls* Work with customer service manager to ensure proper customer service* Resolve any customer service issues* Answering inbound calls and providing excellent customer service* Provide customer support and handling customer inquiries* Combining excellent customer service skills* Assure quality customer service to all customers* Provide exceptional customer service to all customers* Provide superior customer service with all customer interactions

Keywords: SkillsetGroup, Tempe , Bilingual Customer Service Rep, Other , Tempe, Arizona

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