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VP Sales

Company: Freedom Mortgage
Location: Tempe
Posted on: September 17, 2020

Job Description:

The Vice President of Sales is responsible for driving the Call Center to reach and exceed production goals. This position performs coaching and best practice training on one on one and team basis.

Essential Job Functions:

Provide leadership and vision to guide your team to achieve individual and team goals.

Meet minimum performance standards as established by Sales Leadership on Lead to Close Loan conversion metrics and Loan Advisor productivity requirements.

Communicate the company’s goals and initiatives to team members

Provide developmental plans to team member s as needed to drive improved performance.

Participate in and contribute to Company training initiatives as needed.

Report team standings (service, production, expectations) to Sales Management.

Responsible for agreed-upon minimum average monthly loan volume goals and minimum conversion metrics.

Ensure team members are held accountable to Company production, activity, and quality standards.

Monitor team members to ensure Compliance and adherence to sales scripts and setting customer expectations and creating a sense of urgency.

Manage team member turn times on speed of Docs Returned, leveraging e-acknowledgment and Champion Company culture, acting as a source of information and inspiration for Team Members.

Monitor team member system to ensure appropriate actions, conversions, and data integrity.

Responsible for production and activity reports for the team including Lead Sources and internal administrative reporting.

Key contributor to the monthly recruiting results within the area.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

Bachelor's degree (B.A.) from four-year College or University preferred.

At least 5 years of mortgage origination experience, or a combination of 10 or more years in a sales leadership role and work experience in a directly-related industry.

Current leadership responsibilities overseeing mortgage loan origination.

Experience training and developing others in the mortgage industry.

Experience creating and delivering one-on-one and group presentations.

Experience working in a high-volume and fast-paced sales environment.

Experience in prospecting, cultivating, and maintaining new and existing relationships from various sources.

Proficient telephone prospecting and closing.

Strong communication and interpersonal skills are essential for this role.

Language Skills:

Ability to read and comprehend instructions, correspondence, memos, and work place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers and employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations:

None required

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employers Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks and functions listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

#CB #LI-CP1

Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.

Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.

Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.

If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans

Keywords: Freedom Mortgage, Tempe , VP Sales, Other , Tempe, Arizona

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