SAP Change and Learning Leader

Company: NTT Data, Inc.
Location: Tempe
Posted on: September 15, 2020

Job Description:

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Phoenix

Job Segment: SAP, ERP, Consulting, Program Manager, Business Analyst, Technology, Management SAP Change and Learning Leader

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Date: Sep 9, 2020

Location: Tempe, AZ, US

Company: NTT DATA Services

Req ID: 100269

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SAP Change and Learning Leader to join our team in Tempe, Arizona (US-AZ), United States (US).

General Duties:

The Change and Learning role is a critical partner dedicated to support planning and execution of communication, training, and adoption-related activities during the Project Delivery Process (PDP).

The Change and Learning actor will partner with the Business Analyst and Project Manager to prepare messaging, training activities, and related materials, and effectiveness measurements to ensure end users are prepared to adopt the changes introduced with the project that is delivered.

Responsible for coordinating any role changes with the security team and changes to various functions impacted by the project. For larger, high-risk projects, this role will be responsible to manage site visits and access as well.

Change and Learning performs four functions:

* Security and role mapping

* Manage training processes

* Manage communication processes and events

* Project quality review

Key Responsibilities:

* Utilize the Enterprise Applications, Change, & Learning methodology for an effective deployment

* Responsible for delivering the Enterprise Applications Learning Strategy into the deployment

* Responsible for measuring the effectiveness of the learning and managing the change management project to include things such Leadership Engagement, Business Readiness, stakeholder analysis, change impact analysis, training planning, resistance issues, cultural issues, engagement & communication

* Complete deliverables and milestones in a timely, quality manner, as prescribed by the phases

* Support and coach the project team to ensure effective project processes are developed

* Ensure that all users are identified and trained to be able to operate all business processes effectively.

* Ensure that plans are implemented to ensure successful business readiness to go live with the Enterprise Applications ERP solution

* Ensure Business Readiness for Go-Live and support users through post go-live period

* Provide input into the evolution of Change & Learning Global methodology

* Responsible for project-specific learning material and ensuring compliance with global framework

Qualifications:

People management experience and knowledge of large system culture change.

Advanced degree in Human Resources, Business, or related field.

Experience in Manufacturing Industry and SAP implementation is desirable.

Experience in the recruiting process is desirable.

Program Management experience.

Demonstrated leadership and team behavior.

Demonstrated track record for executing performance objectives and delivering results.

Self-directed, process-oriented, strong business acumen, attention to details, strong problem-solving and decision-making skills, ability to coach.

Must have strong oral/written effective communication skills.

Must have significant experience with internal consulting and demonstrated ability to influence without authority.

Must have strong engaging and high energy facilitation skills.

Possess organizational savvy and exercise good judgment.

Effective relationship-building skills at all levels of the organization.

Basic Qualifications:

Minimum 3 years Change Management experience

Travel: 25% - 50% Travel required

#INDHCLSMC

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Nearest Major Market: Phoenix

Job Segment: SAP, ERP, Consulting, Program Manager, Business Analyst, Technology, Management

Apply now »

* Start apply with Xing

* Start apply with Seek

* Apply Now

Please wait... People management experience and knowledge of large system culture change.

Advanced degree in Human Resources, Business, or related field.

Experience in Manufacturing Industry and SAP implementation is desirable.

Experience in the recruiting process is desirable.

Program Management experience.

Demonstrated leadership and team behavior.

Demonstrated track record for executing performance objectives and delivering results.

Self-directed, process-oriented, strong business acumen, attention to details, strong problem-solving and decision-making skills, ability to coach.

Must have strong oral/written effective communication skills.

Must have significant experience with internal consulting and demonstrated ability to influence without authority.

Must have strong engaging and high energy facilitation skills.

Possess organizational savvy and exercise good judgment.

Effective relationship-building skills at all levels of the organization.

Basic Qualifications:

Minimum 3 years Change Management experience

Travel: 25% - 50% Travel required

#INDHCLSMC

Keywords: NTT Data, Inc., Tempe , SAP Change and Learning Leader, Other , Tempe, Arizona