General Manager

Company: Woodcliff Hotel & Spa
Location: Tempe
Posted on: September 12, 2020

Job Description:

Job title or category City & state, or zip code

Hilton Garden Inn & Home2 Suites by Hilton - Tempe

Tempe, AZ

Widewaters Hotels is looking for a proven and passionate GENERAL MANAGER to join the Hilton Garden Inn & Home2 Suites – Tempe ASU Research Park, AZ. Apply today to join this incredible hotel and work with an award-winning management company! The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. This position is responsible for attaining projected revenues and profit levels and to ensure superior guest service and product quality. The General Manager will maintain a positive community image and remain current on local area trends and participate in community events to represent the hotel. This employee will provide overall direction and guidance to their team while managing the day-to-day leadership and management of all company facets. The General Manager is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing Lead, through a team of managers, the effective management of Rooms, Food & Beverage, Accounting, Sales, Engineering and Human Resources to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining favorable employee morale.

Direct the development and execution of the annual strategic plan, the annual budget, sales & marketing plan, and operations plan, emphasizing balanced growth and consistent profitability.

Ensure financial success of the hotel by aggressively pursuing revenue goals, managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.

Conduct regular staff meetings, department meetings, and all employee meetings to keep staff informed on hotel business, address concerns or problems, and develop plans to create a better, more profitable work environment for all.

Ensure that a maximum level of guest service and satisfaction is achieved and maintained, and internal and external customer service needs are met through avenues such as training, survey analysis, feedback and positive reinforcement programs.

Provide mentoring and guidance to reporting staff and appraises the performance of all positions directly reporting.

Coordinate capital improvement projects to maintain/upgrade quality standards and property image and to protect assets.

Continuously monitor licensing, health, safety, and other statutory regulations to ensure these aspects are in compliance.

Comply with all hotel and company policies and procedures as well as Widewaters Hotels, LLC Employee Handbook.

Support the company pillars by following and executing: Revenue Improvement, Cost Management/Profitability, Exceeding Guests Expectations, Associate Engagement, and Outstanding Physical Product.

Requirements Bachelor’s degree in Business or related field.

A minimum of 5 years experience in different management positions in the hospitality industry with a minimum of 3 years experience as a General Manager.

Must possess a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Must be able to participate in the hotel’s MOD program.

Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA and NLRA.

Certified Hotel Administrator (CHA) is preferred.

This position will require a travel commitment to travel by airplane, automobile, etc. throughout the country to the various hotel locations as may be required on a regular, as needed basis, in the sole discretion of the Company, on behalf of itself and any affiliated companies, parties, etc., it may represent.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at Widewaters At a Glance This dual branded hotel is located in the Discovery Business Campus in Tempe, Arizona. The hotel offers 228 guest rooms, combined 5,260 square feet of event space, Garden Grille & Bar, outdoor fire pit lounge and BBQ grill patio and so much more!

Hilton Garden Inn Two full service restaurants and bars on-site

Complimentary shuttle within a 5 mile radius

Outdoor swimming pool with whirlpool and two fire pits

Rooms with refrigerator, microwave, work desk and coffee maker

Close to Discovery Business Campus, ASU Research Park, Chandler and 101 Freeway

Over 5,000 sq. ft. of meeting space

Home2 Suites Extended-stay hotel with studio suites and one-bedroom suites

Close to business parks and Phoenix attractions; free shuttle available

Two on-site restaurants and bars, plus room service and snack shop

Outdoor pool, whirlpool, fire pits, BBQ grills, and nearby jogging path

Boardroom and meeting room, both with natural light and free WiFi

Pet-friendly hotel for a comfortable stay away from home

Widewaters Hotels' Mission & Values Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through  Passion, Energy, Attitude & Work Ethic  we have created a vibrant company culture and a compass for our actions.

Company Website: HGI&Home2SuitesTempe.com

EEOC We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

Hilton Garden Inn & Home2 Suites by Hilton - Tempe This dual branded hotel is located in the Discovery Business Campus in Tempe, Arizona. The hotel offers 228 guest rooms, combined 5,260 square feet of event space, Garden Grille & Bar, outdoor fire pit lounge and BBQ grill patio and so much more!

Hilton Garden Inn Two full service restaurants and bars on-site

Complimentary shuttle within a 5 mile radius

Outdoor swimming pool with whirlpool and two fire pits

Rooms with refrigerator, microwave, work desk and coffeemaker

Close to Discovery Business Campus, ASU Research Park, Chandler and 101 Freeway

Extended-stay hotel with studio suites and one-bedroom suites

Close to business parks and Phoenix attractions; free shuttle available

Two on-site restaurants and bars, plus room service and snack shop

Outdoor pool, whirlpool, fire pits, BBQ grills, and nearby jogging path

Boardroom and meeting room, both with natural light and free WiFi

Pet-friendly hotel for a comfortable stay away from home

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Keywords: Woodcliff Hotel & Spa, Tempe , General Manager, Other , Tempe, Arizona