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Product Content Specialist II

Company: Silicon Valley Bank
Location: Tempe
Posted on: September 8, 2020

Job Description:

Product Content Specialist II ["Tempe"] The Content Management Specialist will work with the Product Training and Communications team to write, proofread, edit and publish specific content to enable internal teams and clients. Collaborate with colleagues at all levels of the organization and across different departments of the organization. This will be done by: * Overseeing the UX/UI of product content to ensure it is meeting the needs of end users * Maintain content to align with changes and enhance effectiveness * Manage incoming questions through content sites to meet end user needs and update content as needed * Pull metrics and provide reporting back to managers with recommendations for enhancements to content delivery and design * Work with business partners to ensure content is accurate and obtain proper sign off * Collaborate with Product Training & Communications Managers on content development and delivery to maintain consistency across all content * Create copy when necessary for small to medium updates * Bachelor s Degree or Equivalent Experience required * 3+ years experience in content writing * Ability to show experience around successfully managing multiple projects * Basic html skills * Strong organizational and project management skills. * Can handle multiple deliverables simultaneously, pivot when priorities change, and thrives on meeting aggressive deadlines. * Self-starter * Ability to work independently * Is happy to iterate on a piece of work to the point of perfection. #LI-LP1 ======= Banking Products Sep 2, 2020, 1:23:49 PM Full-time

Keywords: Silicon Valley Bank, Tempe , Product Content Specialist II, Other , Tempe, Arizona

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