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PurePoint - Senior Fraud Prevention Mgr - Contact Center

Company: MUFG
Location: Tempe
Posted on: September 4, 2020

Job Description:

Job Description: span class="blockpanel"span class=""/span/spanspan id="requisitionDescriptionInterface.ID1647.row1" class="text" title=""p style="margin-top: 0px; margin-bottom: 0px;"font face="Arial" size="3"/font/pp style="margin-top: 0px; margin-bottom: 0px;"bfont color="black" face="Arial"Are you ready to move your career forward while making a meaningful impact? /font/b/pdivbfont face="Arial"/font/b/divp style="margin-top: 0px; margin-bottom: 0px;"font color="black" face="Arial"At PurePoint-- Financial, a division of MUFG Union Bank, N.A., we create extraordinary experiences for our clients and colleagues by fostering a culture of knowledge, thoughtfulness and creativity. We have designed PurePoint Financial to empower you to help our clients save money and time. It's part of our culture to put people first, listen to new and diverse ideas and collaborate for greater innovation, speed and agility. /font/pdivfont face="Arial"/font/divp style="margin-top: 0px; margin-bottom: 0px;"font color="black" face="Arial"Our global parent company, MUFG - the Mitsubishi UFJ Financial Group - is one of the largest financial groups in the world with 150,000 colleagues in more than 50 countries. We draw from the company's rich 350-year history to provide reliable, trusted service, yet we are continuously improving and constantly evolving. Join our team to turn your passion into purpose and your ideas into innovation./font/pdivfont face="Arial"/font/divdivbfont face="Arial"Job Summary:/font/b/divdivb/b/divp style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Responsible for the people and processes tasked with fraud detection and prevention. Create and utilize Management Information System (MIS) to make process improvements, identify and counteract fraud trends, ensure the competency and efficiency of the department and manage day to day operations for 20 employees. This person will interact with various lines of businesses (LOBs), marketing/product, and various risk partners at a senior level to understand and add input to their strategies. /font/pp style="margin-top: 0px; margin-bottom: 0px;"font face="Arial" size="3"/font/pdivbfont face="Arial"Major Responsibilities/font/bfont face="Arial": /font/divdiv/divdivfont face="Arial"50% /font/divullip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Manages, controls, and directs the functions, processes, and operations of the Fraud Prevention Teams and establishes policies, procedures and objectives. /font/p/lilip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Oversees fraud and determines strategies and best practices to proactively respond to emerging fraud trends. /font/p/lilip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Oversees teams which may consist of day and night teams with weekend coverage./font/p/lilip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Responsible for interviewing, hiring, terminations, discipline, training, coaching, writing and delivering performance appraisals, compensation changes, promotions and transfers, delegating assignments, and oversight of work. Delegate as needed to supervisors. /font/p/li/uldivfont face="Arial"20% /font/divullip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"assesses the effectiveness of operations to ensure that practices comply with internal/ industry guidelines and implements new processes to manage fraud losses to acceptable levels./font/p/lilip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Implements strategies and rules to control fraud and minimize losses and collaborates with Marketing and Servicing Teams to facilitate coordination. /font/p/li/uldivfont face="Arial"20% /font/divullip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Manages the creation and analysis of MIS, performance reports, progress, and variance from established risk control objectives/font/p/lilip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"prepares reports and makes recommendations to senior management on strategic risk control issues (e.g., product/service implementation cost, capacity plans, cost/benefit analysis, etc.). /font/p/lilip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Interprets MIS analysis and create tactical actions plans to implement risk avoidance measures or strategies. /font/p/li/uldivfont face="Arial"10% /font/divullip style="margin-top: 0px; margin-bottom: 0px;"font face="Arial"Implementation of industry standard fraud tool.font face="Arial" size="3"/font/font/p/li/ul/spanspan class="blockpanel"span class=""/span/spandiv class="staticcontentlinepanel"p/divdiv id="requisitionDescriptionInterface.ID1666.row1" class="contentlinepanel" title=""span class="blockpanel"span class=""/span/spanspan id="requisitionDescriptionInterface.ID1709.row1" class="text" title=""p style="margin-top: 0px; margin-bottom: 0px;"divbfont face="Arial"Required: /font/b/divullip style="margin-top: 0px; margin-bottom: 0px;"f

Keywords: MUFG, Tempe , PurePoint - Senior Fraud Prevention Mgr - Contact Center, Other , Tempe, Arizona

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