2026 Information Systems Seasonal Team Member
Company: Hurricane Harbor Phoenix
Location: Glendale
Posted on: February 5, 2026
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Job Description:
Overview: The IS Support Staff is responsible for providing
first-line technical support for park technology systems, including
point-of-sale (POS) terminals, network connectivity, time clocks,
and general computing equipment. This role ensures that all
technology essential to park operations is functioning smoothly to
provide guests with excellent experience. Starting Pay $16.35/hour
Responsibilities: Provide technical assistance and troubleshooting
for park staff with hardware, software, and network issues.
Install, configure, and maintain computers, printers, phones, and
POS systems across the park Support and monitor park Wi-Fi and
wired network infrastructure. Set up and maintain employee time
clocks, and access systems Assist with software updates, system
patches, and preventative maintenance. Document and track support
requests using ServiceNow or a similar ticketing system. Ensure all
IT equipment is inventoried, properly labeled, and maintained. Work
with vendors or the corporate IT team when escalations are
required. Provide on-call support for critical systems during park
operating hours. Maintain a clean, organized, and secure IT
workspace. Qualifications: High school diploma or GED required;
some college in Information Technology preferred. Experience with
Windows operating systems, networking, or hardware troubleshooting.
Customer service or help desk experience preferred. Ability to lift
up to 50 lbs and work both indoors and outdoors in varying weather
conditions. Availability to work weekends, holidays, and flexible
hours during the park season. Must be at least 18 years of age.
Strong problem-solving and communication skills. Basic
understanding of network setups (IP addressing, routers, switches).
Familiarity with POS systems and ticketing hardware a plus.
Organized, detail-oriented, and able to handle multiple tasks
simultaneously.
Keywords: Hurricane Harbor Phoenix, Tempe , 2026 Information Systems Seasonal Team Member, IT / Software / Systems , Glendale, Arizona
