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Senior Staff Data Engineer, AI/ML, Global Commercial Services Technology,

Company: American Express
Location: Phoenix
Posted on: January 9, 2026

Job Description:

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? We’re looking for a Senior Staff Engineer, Commercial AI/ML to be the technical leader for AI in GCS-Technology. In this role you will: • Refine and champion the technical strategy for implementing AI at scale across customer facing and internal use cases for GCS • Partner closely with engineering teams across GCS-Technology to support them in building best-in-class AI solutions • Balance enabling rapid value delivery with putting scalable frameworks and patterns in place to ensure we can responsibly scale and iterate on AI solutions • Be a trusted thought partner to our GCS stakeholders to closely co-create solutions to our most challenging problems • Work closely with central enterprise teams to collaborate on enterprise wide best practices Minimum Qualifications • 10 years of experience in data and AI/ML engineering development including significant hands-on experience building AI solutions • Strong Python programming skills • Experience with Deep Learning libraries like TensorFlow and PyTorch • Deep understanding of LLMs, Generative AI, Agentic concepts • Experience evaluating and implementing RAG and Fine-Tuning solutions • Proven ability to implement scaled AI solutions integrated with real-time customer products • Experience creating MLOps best practices • Expertise building cloud based big-data solutions (Azure, AWS, GCP) Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities

Keywords: American Express, Tempe , Senior Staff Data Engineer, AI/ML, Global Commercial Services Technology,, IT / Software / Systems , Phoenix, Arizona


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