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Field Service Representative

Company: Orion Talent
Location: Tempe
Posted on: June 9, 2024

Job Description:

Title: Field Service Representative
Location: Tempe, AZ
Schedule: 5-day work week with flexibility to work nights and weekends on an on-call basis
Compensation: $34/hr. DOEQ and shift differential (12.5%) / OT as permitted
Benefits: Company offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.
Travel: Approximately 40%, depending on customer demand, including international travel for training purposes.

Position Description:
Our North American Semiconductor group is searching for an experienced Field Service Representative in Tempe, AZ.
The Field Service team typically supports service-level activities from multiple product groups including (but limited to) Mass Flow Controllers/Meters, Liquid Controllers, IR End-point Monitors, Chemical Concentration Monitors, Wet Chemistry monitors, etc.
--- Preventative Maintenance
--- System Component Diagnostics/Replacement
--- Electrical/Mechanical Troubleshooting
--- Upgrades Installation & Qualification
--- Software Troubleshooting
--- Customer Training
--- Report Generation
--- Procedure Creation/Modification
--- Ability to work nights and weekends - On call.

--- AS (or equivalent) in Electronics, mechatronics, robotics, optics, or another complementary technical field.
--- 2+ Years of service/maintenance at a semiconductor (or similar) company.
--- 5 years' experience in optical systems and robotics.
--- Experience troubleshooting electrical and mechanical subsystems.
--- Basic experience reading and interpreting electrical schematics and mechanical assembly drawings.
--- Basic network diagnostic capability (Windows-based LAN)
--- Experience working in a cleanroom environment preferred.
--- Previous field service experience interfacing with external customers is preferred.

Keywords: Orion Talent, Tempe , Field Service Representative, IT / Software / Systems , Tempe, Arizona

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