Wireless Fraud Care Specialist
Company: DISH
Location: Chandler
Posted on: May 3, 2024
|
|
Job Description:
Company Summary
EchoStar has been reimagining the future of connectivity for more
than 40 years. Our business reach spans satellite television
service, live-streaming and on-demand programming, smart home
installation services, mobile plans and products, and now we are
building America's First Smart Network .
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV,
Boost Infinite, Boost Mobile, DISH Wireless, OnTech and
GenMobile.
Department Summary
As a part of Customer Experience Operations (CXO), the Field
Operations team is the voice of the company to our customers with a
focus on resolving customer issues, preventing future problems, and
promoting our services, while listening, connecting and caring for
the customer through voice and chat interactions.
Job Duties and Responsibilities
The Wireless Fraud Care Specialist plays a crucial role in
identifying, mitigating and preventing fraudulent activities
related to new activations and existing customer upgrades and
adding additional lines. Wireless Fraud Care Specialists will
provide real-time and ongoing monitoring and management of order
and account information to ensure integrity.
Salary Ranges
Compensation: $22.65/Hour
Benefits
At Dish, we celebrate and embrace diversity and inclusion, where
all people are welcome and supported. Learn more about how our
employees come together, share common interests and make valuable
connections, both in and out of work; Employee Resource Groups
.
From versatile health perks to new career opportunities, check out
our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen,
which may include a drug test.
Keywords: DISH, Tempe , Wireless Fraud Care Specialist, IT / Software / Systems , Chandler, Arizona
Click
here to apply!
|