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Systems Administrator

Company: Maricopa Community College District
Location: Tempe
Posted on: March 11, 2023

Job Description:

Systems Administrator

Job ID: 317872
Full/Part Time: Full Time

Salary Range

$60,417 - $78,542/annually, DOE



Work Schedule

Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


    The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

    Benefits & Perks Options
    • Paid observed federal holidays & additional paid time off throughout the year
    • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
    • Paid vacation, sick, and personal time (if applicable)
    • Multiple health and dental insurance coverage plans
    • Virtual: Reach a doctor 24/7
    • Flexible Spending Accounts (FSA)
    • Maricopa Perks & Gears Discount Program
    • Employee assistance program (EAP)
    • $4,000 Annual professional development growth funding (if applicable)
    • Tuition reimbursement for employee and dependents (if applicable)
    • Revised summer work schedule
    • Maricopa Employee Health & Wellness Program
    • Employee recognition opportunities
    • Public Service Loan Forgiveness

      Job Summary

      Under the guidance of the Director of Customer Care, the Systems Administrator manages and oversees MCCCD's endpoint management systems at the District Office. This role leads activities related to packaging, deployment, and updates for operating systems, applications, and the Windows environment. Additionally, this position serves as a technical lead and point of escalation for Tier 3 issues and problem resolution.

      The ideal candidate will have previous experience maintaining and administering various endpoint application portals (antivirus, security) and working in a supervisory capacity.

      Come be a part of an award-winning organization and technology team.

      Forbes ranks MCCCD as a Best Employer for Women. Ranked #69 in all industry sectors out of 400 American companies, MCCCD ranks #5 among Higher Education Institutions. Read MCCCD's reaction to this exciting news.

      MCCCD and the League for Innovation in the Community College awarded ITS the Innovation of the Year for its development of the Academic and Student Success Integrated Technology (ASSIST) platform. This technology enables MCCCD to affordably deliver high-quality, timely, accessible, and informed service to all students.

      Essential Functions

      55% - Administers, configures, and oversees day-to-day activities for endpoint management systems including Microsoft Endpoint Configuration Manager, Cloud Management Gateway, Intune, and JAMF; builds, configures and deploys software packages and operating systems images; ensures O/S updates are applied and in compliance with operational specifications; ensures applications are updated based on established frequency; collaborates with vendors to troubleshoot system issues and ensures vendors are responding accordingly; documents complex processes within the environment

      20% - Plans, organizes, assigns, supervises, reviews and evaluates the work of assigned staff; identifies staff training needs, professional development opportunities, and mentoring; participates in hiring and coaching activities; oversee the resolution of escalated issues

      10% - Ensures essential systems (AV/Security/and other endpoint management systems) are being maintained and alerts are being addressed; ensures AV and security software clients are reporting correctly; ensures clients are up to date; ensures that detected threats are handled in a timely manner; sunsets and/or maintains stale clients

      10% - Assists with technical support issues and helpdesk tickets

      5% - Other duties as assigned.

      Minimum Qualifications

      Bachelor's Degree from a regionally accredited institution in any field and one (1) year of experience designing, configuring/installing hardware and/or software, maintaining servers or data communication equipment.


      Associate's Degree from a regionally accredited institution in any field and three (3) years of experience designing, configuring/installing hardware and/or software, maintaining servers or data communication equipment.


      High School Diploma/GED and five (5) years of experience designing, configuring/installing hardware and/or software, maintaining servers or data communication equipment.

      Desired Qualifications

      A. Experience administering SCCM or Intune

      B. Experience administering JAMF or other endpoint management systems

      C. IT Certifications (e.g. SCCM, JAMF, A+, InfoSec)

      D. Bachelor's degree or higher in an IT related field

      E. Experience in Higher Education IT; preferably with similar responsibilities

      Special Working Conditions

      This position is remote with potential to come into the office as needed. The District Office is located at: 2419 W. 14th Street, Tempe, AZ 85281
      MCCCD does not sponsor individuals for any type of work visas.
      May be required to sit for a prolonged period of time; viewing a computer monitor

      How to Apply

      Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

      Additional materials will not be accepted after the job posting has closed.

      Missing materials or incomplete employment history will not be considered.

      Please ensure your materials clearly provide the following information.
      • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
      • Indicate whether former or current employment is Full-Time or;
      • Part-Time employment (must include number of hours worked)
      • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
      • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

        Posting Close Date

        First Review January 9, 2023

        Open until filled

        Applications received after the First Review date may not be screened

        EEO Information

        Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

        Title IX

        Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

        The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

        Clery Act

        The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

        To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=317872&PostingSeq=1


Keywords: Maricopa Community College District, Tempe , Systems Administrator, IT / Software / Systems , Tempe, Arizona

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