Field Service Technician
Posted on: January 24, 2023
Job Descriptions:COMPANY OVERVIEW:Located throughout the United
States and Canada, DecisionOne serves leading companies and
government agencies with tailored information technology support
services that maximize the return on IT investments, minimize
capital infrastructure costs and optimize operational
effectiveness. With more than 800+ technology professionals and an
extensive, geographically distributed network of service locations,
DecisionOnes technology and business solutions combine
complementary foundation services improving coverage, availability
and response to satisfy the technology needs of our customers.
- Primary tech role will be for MAC support but will also require
- Level 2 FTE, Desktop Support Mac Specialist, provides technical
assistance to customers regarding various hardware and software
- Their main duties include troubleshooting and diagnosing
different technical issues, assessing and understanding user needs
and issues and recommending technical fixes to customers. The tech
will be focused on providing MAC support.Expected timeframe - 7
months or more. Required Experience:Experience -
- Must have experience working with office 365 and Web Ex.
- Main responsibility will be supporting the end users MACs.
- Tech will provide remote support and onsite support on MAC and
WIN units and peripherals.
- Must have excellent communications and customer service skills,
and demonstrate leadership and creative thinking.
- Must be able to travel throughout the state and outlying
- Must be able to work overtime when required.
- Must be able to provide own transportation.
- Must submit to and pass a Pre-Employment Drug and Alcohol
screen.They also should have experience working with office 365 and
Web Ex. The main responsibility will be supporting the end users
MACs. Tech will provide remote support and onsite support on MAC
and WIN units and peripherals.Keyword: Field Service
TechnicianFrom: DecisionOne Corporation
Keywords: DecisionOne, Tempe , Field Service Technician, IT / Software / Systems , Tempe, Arizona
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