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System Administrator

Company: Smartertools
Location: Tempe
Posted on: April 8, 2021

Job Description:

Windows Server AdministratorJob DescriptionSmarterTools Inc is a software development company that develops three enterprise-level software products: SmarterMail, SmarterTrack and SmarterStats. These are on-premises products, installed on a variety of in-house customer servers, VMs, cloud services, hosted dedicated servers that service over 15,000,000 users in over 120 different countries.Qualifications* Detailed understanding and working knowledge of Windows Server 2012 R2+.* Detailed understanding of IIS. (Apache a plus).* Detailed understanding of DNS. (E.g., MX, SPF).* Detailed understanding of Microsoft SQL. (MySQL and its variants a plus).* Knowledge of troubleshooting tools such as perfmon and Wireshark.* Prior technical phone and email support experience.* Excellent communication, interpersonal, and written skills.* Should have the discipline to work at home or at the office.* Should enjoy working in a rapidly changing and growing organization.Responsibilities* Provide courteous, professional, and efficient technical solutions to our customers, prospects, and channel partners.* Review system error logs and user-reported issues/errors.* Diagnose issues customers experience with our software, how our software performs on their servers, potential hardware issues on these servers, etc.* Assist customers with the installation and configuration of SmarterTools products.* Assist other teams with technical answers to pre-sales questions.* Access customer servers to further troubleshoot issues.Skills* Windows Server 2012+ administration* Active Directory administration.* Thorough understanding of IIS and Apache web servers.* DNS administration.* Network, firewall, DNS configuration and troubleshooting.* Working knowledge of IPv4 and IPv6.* General desktop OS knowledge (Windows and OSX).* Knowledge of desktop and mobile email clients.* Basic understanding of (Microsoft SQL 2008+ or MySQL variants).Job Type: Full-timePay: $24.00 - $30.00 per hour (though the position is salaried)COVID-19 considerations:We offer a temporary work-from-home strategy to help prevent the spread of COVID-19.by Jobble

Keywords: Smartertools, Tempe , System Administrator, IT / Software / Systems , Tempe, Arizona

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