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Technical Support Engineer

Company: TDA Creative - Tech
Location: Tempe
Posted on: February 24, 2021

Job Description:

My client are looking for a hands-on Application Support Analyst to join thier growing team based in Atlanta.
The team provides support, problem assessment, cloud infrastructure and software troubleshooting, system configuration, and leading customers through trouble shooting to problem resolution.
The ideal candidate will possess:

  • 1-3 years of experience in IT Operations, Service or Technical pre/post sales team in a web-based environment.
  • Knowledge of SQL and experience working with relational databases.
  • Experience with Xendesk
  • Understanding of monitoring and technical support methodologies and tools.
  • Exceptional troubleshooting skills.
  • Knowledge of Windows based production environments (Services, IIS, Application Data Flows).
  • Experience with debugging tools and analyzing logs.
  • Previous experience in eCommerce environment is a strong advantage. Please note if interested please reply with your C.V. and the best time to get in contact with you.

Keywords: TDA Creative - Tech, Tempe , Technical Support Engineer, IT / Software / Systems , Tempe, Arizona

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