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Agile Assurance Manager

Company: SVB Financial
Location: Tempe
Posted on: February 21, 2021

Job Description:

Job Description Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast. Our clients define what comes next. In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companies that completed an IPO in the last two years were our clients. Our accomplishments serve as motivation to continue pushing ourselves and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale. About the Role: Agile Assurance Manager will be responsible for assuring the implementation and improvement of the end to end delivery processes for solution development at the bank. This individual will continuously monitor, track, evaluate and report the adherence of various delivery teams . This individual must have a strong understanding of Agile best practices within regulated financial services environments, and should be able to analyze and quantify their observations to present findings in a clear and concise manner to stakeholders. This individual will also be accountable to identify recurring inefficiencies encountered by delivery teams, and recommend process improvements to the delivery framework. In this role you will facilitate and interact with a cross-functional team of multiple stakeholders across the bank for continuous improvement through continual analysis, assurance and process improvement. This role requires thorogh understanding of industry best practices, standards, regulatory requirements for financial services. Once Here You Will :

  • Lead the Process assurance function associated with SVB's standardized delivery framework
  • Thought leader in the assurance and risk space for modern delivery framework
  • Define, manage and monitor agile metrices for the program
  • Engage with teams leveraging the framework to ensure adherence to the core principles and mandatory controls within the framework, and provide coaching/training for the same
  • Embraces agile mindset and a true champion of Lean agile
  • Embodies servant leadership and demonstrates accountabilities
  • Develop granular metrics and reporting to educate leadership and stakeholders on the levels of adherence across various parts of the organization
  • Develop mechanisms to maximize automation for the reporting of the metrics, and to facilitate ease of continuous monitoring
  • Proactively identify optimizations, improvements and recurring inefficiencies that may hamper process adoption and adherence, and provide analysis and recommendations to the delivery team or process owner team as appropriate
  • Manage stakeholders and their expectations
  • Effectively communicate ideas and information with peers, management, and customers
  • Serve as a Change Agent and contribute to the Continuous Improvement Culture
  • Work closely with team of Coaches for implementation and adherence to the new framework and recommending improvements based on the feedback to peers
  • Provide thought leadership and collaborate with Tools team to improve usage of manual or automated tools used in Waterfall and Agile
  • Provide support maintenance of SDLC and Project Management Life Cycle (PMLC) assets and artefacts Qualifications What You'll Bring:
    • Passion for achieving excellence in delivery, solving complex problems, and taking ownership
    • Hands-on experience with agile project management & software development lifecycle
    • Hands-on experience with Lean process improvement and process re-engineering
    • Experience with metric analysis and gathering, tracking, and reporting on program and project metrics independently
    • Experience with the analysis, development, and deployment of process automation across complex IT enterprise environments
    • Experience in software development methodologies and Agile (Agile Certification, including PMP-ACP, CSM, or CSP preferred)
    • Knowledge of, and experience with, the standards, controls and regulations that drive software development process and compliance including Sarbanes Oxley, and general IT controls and best practices common in finance organizations
    • Experience with industry standard process framework and methodologies, (COBIT, FFIEC, Six Sigma, CMMI, ITIL), is a plus
    • Hands-on experience with tools like JIRA, Confluence, Bitbucket, Planview is a plus
    • Experience with agile transformation in financial organizations, especially from risk perspective
    • Excellent technical, analytical, problem solving, multitasking, and time management skills with consistent attention to detail
    • Ability to effectively learn, communicate and use new processes, concepts, tools, and methodology to support the needs of the business
    • Strong interpersonal skills, with the ability to work across functional lines and at many levels
    • Strong conflict resolution, negotiation, and consensus building skills
    • Excellent presentation (written and verbal) communication skills. Ability to effectively communicate technical issues and solutions to all levels of business
    • Ability to effectively share technical information and train and mentor less experienced or knowledgeable team #LI- - provided by Dice

Keywords: SVB Financial, Tempe , Agile Assurance Manager, IT / Software / Systems , Tempe, Arizona

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