HR Professional III
Company: INSPYR Solutions
Location: Tempe
Posted on: February 4, 2025
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Job Description:
Title: HR Professional III
Please make an application promptly if you are a good match for
this role due to high levels of interest.
Location: Tempe, AZ (4 days onsite)
Compensation: $40.00-$50.00/hour
Duration: 6-month Contract
Work Requirements: US Citizen, GC Holders or Authorized to Work in
the U.S.
Research, coordinate, and recommend process enhancements to the
division's operations, write procedures, and complete projects as
directed. Represent department in the design, development, testing,
and implementation of system changes, new systems, or changes in
policy and procedures. Provide support for business group as
required. Represent the Business/Operations side of the project,
and coordinate with Project Manager and project leads from
constituent departments, act as liaison between offices, corporate
departments, and system groups. Typically requires two years of
post-high school education, and 5+ years of operation and
analytical experience.
In addition, the position is responsible for driving employee and
manager self-service and providing Tier 1 level support to
employees at all organizational levels. In support of this
objective, you will be creating, assigning, escalating, and
resolving cases within our Case Management System and completing
transactions via Workday. Inquiries come into the department via
primarily three channels: email, telephone, and chat. Because of
this, your ability to multi-task and communicate effectively (both
verbal and written) is crucial.
--- Manage, assign and resolve cases assigned by you or by others,
coming into the department from multiple channels including by
phone, email, or chat.
--- Expedite incoming inquiries and create cases in real-time with
the goal of resolution of assigned cases within our established
Service Level Agreement (SLA) timeframe.
--- Process routine system transactions in Workday in a manner
consistent with established procedures and deadlines.
--- Perform daily BAU (business-as-usual) work including checking
shared mailboxes, daily mail-outs, unemployment claims, document
requests, and the completion of various other transactions.
Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a
national expert in delivering flexible technology and talent
solutions, we strategically align industry and technical expertise
with our clients' business objectives and cultural needs. Our
solutions are tailored to each client and include a wide variety of
professional services, project, and talent solutions. By always
striving for excellence and focusing on the human aspect of our
business, we work seamlessly with our talent and clients to match
the right solutions to the right opportunities. Learn more about us
at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to
all employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, disability, or
genetics. In addition to federal law requirements, INSPYR Solutions
complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the
company has facilities.
Keywords: INSPYR Solutions, Tempe , HR Professional III, Human Resources , Tempe, Arizona
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