Client HR Business Partner
Posted on: May 15, 2022
ADP is hiring a Human Resources Consultant.
Are you ready to join a company offering career advancement
opportunities throughout your career journey?
Do you want to join a company with award-winning training and
world-class service guidelines to help you achieve success, growth,
and continued learning?
Are you looking for an inclusive environment with a culture of
collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for
In this role, you'll be a trusted advisor to our clients, using
your HR experience, ADP product expertise, and consulting skills to
solve their most critical business challenges. You may provide
support using any combination of phone, email, or chat-based
communication. The nature of what you do every day will not change
-- your #1 goal is to help clients when they reach out. However,
every day will be different because the client questions you
receive will vary, as will the solutions you provide. There will be
no shortage of new questions, which will keep things interesting.
But don't worry, our top-ranked training will help to set you up
Adaptability, empathy, self-motivation, and organization skills are
must-haves in this job. You will need to balance your workload,
handle back-to-back inquiries, focus on what's important, and stay
up-to-date on ADP and external policy changes. In return, you can
expect job satisfaction through being that one person who saves the
day for our clients . All while advancing your career at a stable,
highly-respected Fortune 250 company that prides itself on its
welcoming, inclusive workplace where you are valued and supported.
Things can move fast here, so the pace shouldn't scare you. We
still find time for a healthy dose of fun.
A little about ADP: We are a global leader in human resources
technology, offering the latest AI and machine learning-enhanced
payroll, tax, human resources, benefits, and much more. We believe
our people make all the difference in cultivating an inclusive,
down-to-earth culture that welcomes ideas, encourages innovation,
and values belonging. We've received recognition as a global Best
Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a DiversityInc - Top 50
Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more. As part of our deep DEI commitment, our CEO has
joined the OneTen coalition to create one million jobs for Black
Americans over the next ten years. Learn more about DEI at ADP on
our YouTube channel: http://adp.careers/DEI_Videos.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP , watch here:
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve . You will serve as an HR
expert to ADP's largest clients and support ADP's most complex
products/technologies. You will solve client problems -- taking a
broad perspective to identify solutions. You will work
independently to resolve issues and provide guidance in only the
most complex situations. You will also work proactively with
clients to provide information, best practices, and training on ADP
Communicate and Exceed Client Expectations. You will use your
strong interpersonal skills, HR, and ADP product knowledge to
communicate with customers and resolve issues. You will set
priorities, organize your day, multi-task, change direction, and
provide prompt follow-up. You will strive to exceed client
expectations in every interaction. You hold yourself to the highest
ethical standards and live ADP's core value of "Integrity is
Everything." Provide Recommendations & Educate. You will interpret
internal or external business issues and recommend solutions/best
practices to ADP leadership and clients. You will share knowledge
and best practices with less experienced Consultants and
Specialists at ADP.
TO SUCCEED IN THIS ROLE : Required Qualifications At least 3 years
of professional consulting experience or equivalent experience as a
practitioner in a systems-related organization At least 5 years of
experience in a customer service or human resources environment,
with proven ability to produce positive results PHR/SPHR
certification or Master's degree in relevant field, is preferred A
college degree is great but not required. What's more important is
having the skills to do the job. If you don't have a college
degree, other acceptable experiences could include: Experience
noted above, OR Military experience where skills including
teamwork, adaptability, organization, and follow-through will help
you build team and client relationships, identify solutions, and
Explore our COVID-19 page https://jobs.adp.com/covid19/ to
understand how ADP is approaching safety, travel, the hiring
interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business
with the highest ethical standards and full compliance with all
applicable laws. We also expect our people to uphold our values
with the highest level of integrity and behave in a manner that
fosters an honest and respectful workplace. Click
https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture
and our full set of values.
Keywords: ADP, Tempe , Client HR Business Partner, Human Resources , Tempe, Arizona
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