ENTRY LEVEL-Customer Service Representative

Company: Aston Carter
Location: Tempe
Posted on: March 13, 2023

Job Description:

We are hiring for our Client in Tempe, AZ! We are hiring dedicated customer service representatives with the desire to grow in the Healthcare industry! This position offers a great onsite work environment, room to grow, & great benefits when permanent! Start Date: March 27th Schedule:

• Must be available 7 days a week from 5a-10p (will have set schedule assigned within those hours
• This is 100% onsite in Tempe, AZ Additional Skills & Qualifications:
  • Handling inbound calls and some follow up calls
  • Answers calls and questions on prior authorization, general questions and some confidential information
  • Great customer service with high level attention to detail. Entering information accurately
  • Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
  • Utilize multiple systems and programs to track information and update communication with customersWork Environment
    • Great culture and opportunity for growth
    • Recognition program each quarter for top performers in multiple areas
    • Customer service week, potlucks, celebrations throughout the year
    • Ton of room for growthQualifications
      • 1-2 Years of Call center OR in person customer service experience
      • Medical education is a plus but not required
      • Customer service experience in a retail or restaurant setting that have a strong desire to work within healthcare
      • Healthcare/Pharmacy experience is a plus
      • High School Diploma or Equivalent required About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Tempe , ENTRY LEVEL-Customer Service Representative, Hospitality & Tourism , Tempe, Arizona