Customer Service Representative
Company: Bright Health
Location: Tempe
Posted on: January 22, 2023
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Job Description:
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Our Mission is to Make Healthcare Right. Together. Built upon the
belief that by connecting and aligning the best local resources in
healthcare delivery with the financing of care, we can deliver a
superior consumer experience, lower costs, and optimized clinical
outcomes.
What drives our mission? The company values we live and breathe
every day. We keep it simple: Be Brave. Be Brilliant. Be
Accountable. Be Inclusive. Be Collaborative.
If you share our passion for changing healthcare so all people can
live healthy, brighter lives - apply to join our team.
SCOPE OF ROLE
The Customer Service Representative provides support to providers
and members by answering calls regarding eligibility, benefits,
claims, and service authorizations.
ROLE RESPONSIBILITIES
The Customer Service Representative I job description is intended
to point out major responsibilities within the role, but it is not
limited to these items.
EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
PROFESSIONAL COMPETENCIES
WORK ENVIRONMENT
We're Making Healthcare Right. Together.
We are realizing a completely different healthcare experience where
payors, providers, doctors, and patients can all feel connected,
aligned and unified on the same team. By eradicating the frictions
of competing needs, we are making it possible to give everyone more
of what they want and deserve. We do this by:
Focusing on Consumers
We understand patient pain points, eliminating complexity while
increasing transparency, for greater access and easier
navigation.
Building on Alignment
We integrate and align individual incentives at all levels, from
financing to optimization to delivery of care.
Powered by Technology
We employ our purpose built, integrated data platform to connect
clinical, financial, and social data, to deliver exceptional
outcomes.
As an Equal Opportunity Employer, we welcome and employ a diverse
employee group committed to meeting the needs of Bright Health, our
consumers, and the communities we serve. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, age, national origin, protected veteran
status, disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.
Keywords: Bright Health, Tempe , Customer Service Representative, Hospitality & Tourism , Tempe, Arizona
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