Call Center / Customer Service
Company: A Line Staffing Solutions
Location: Tempe
Posted on: August 2, 2022
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Job Description:
Job Description Full time Healthcare Call Center Representative
openings in the Tempe area with a major healthcare company Starting
ASAP Apply now to ROBIN THOMAS with A-Line HOURS : 8-hr. shift
between 10am --- 7pm, Monday through Friday. Potential OT. TRAINING
WILL BE THE FIRST 45 DAYS IN OFFICE then Hybrid schedule . Will
need to provide proof of vaccination. Summary: The main function of
a call center/customer service specialist is to interact with
customers to provide information in response to inquiries about
products and services and to handle and resolve complaints. A
typical customer service specialist is responsible for determining
the client---s issue, offer possible solutions or providing
follow-up as needed. Customer service agents may be inbound,
outbound or a combination of both. Job Responsibilities: Resolve
customers--- service or billing complaints by performing activities
such as exchanging merchandise, refunding money, and adjusting
bills. Contact customers to respond to inquiries or to notify them
of claim investigation results and any planned adjustments. Refer
unresolved customer grievances to designated departments for
further investigation. Keep records of customer interactions and
transactions, recording details of inquiries, complaints, and
comments, as well as actions taken. Requirements: Healthcare call
center experience Call Center Technical computer skills HS Diploma
/ GED required Why Apply: Full benefits available after 90 days:
Medical, Dental, Vision, Life, Short-term Disability GREAT Hours
Monday through Friday, 40 hours per week, No Weekends Competitive
Pay Rate IF INTERESTED FORWARD YOUR RESUME OVER TO ROBIN THOMAS .
RTHOMASALINESTAFFING.COM Healthcare, call center, mail order
medications, Insurance Verification, Medicare, Medicaid, Medical
billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider
Services, Pharmacy, prior authorization, reimbursement counselor,
Medical customer service, inbound calls, outbound calls, answer
phones, make calls, medical terminology, medical office, medical
claims, healthcare claims, claims processing
Keywords: A Line Staffing Solutions, Tempe , Call Center / Customer Service, Hospitality & Tourism , Tempe, Arizona
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here to apply!
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