Call Center Customer Service (Currently Remote)
Company: A Line Staffing Solutions
Location: Tempe
Posted on: August 2, 2022
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Job Description:
Job Description We are looking for qualified customer service
professionals to work as currently-remote Benefits Customer Service
Representatives in the Tempe area Although this is a currently
remote position - All applicants must be within commutable distance
to Tempe, AZ for any onsite requirements in the future The first
day will be onsite. Schedule: --- 32 to 40 hours per week with
possibility for overtime --- Monday-Friday - no weekends --- 8 hour
shift scheduled between 5:30am-8:00pm (Ex: 7am-3pm, 8am-4pm,
10am-7pm etc.) Pay Rate: --- $17.00 per hour --- $17.75/hr for
bilingual applicants (Spanish and/or French) Job Description:
Taking Inbound calls to answer Member questions Resolve
customers--- service or billing complaints by performing activities
such as exchanging merchandise, refunding money, and adjusting
bills. Contact customers to respond to inquiries or to notify them
of claim investigation results and any planned adjustments. Refer
unresolved customer grievances to designated departments for
further investigation. Keep records of customer interactions and
transactions, recording details of inquiries, complaints, and
comments, as well as actions taken. If you believe you are a good
fit for this position, apply today Benefits available after 90 days
Requirements: Must be local to Tempe, AZ Call Center experience
preferred Customer service experience 1 year required Must have
STRONG De-escalating skills and experience Call Center or
related-Customer Service experience required Good standing work
history Bilingual applicants preferred (Spanish-English,
French-English) High School Diploma or equivalent required WHY
APPLY: Full benefits available after 90 days: Medical, Dental,
Vision, Life, Short-term Disability GREAT Hours Monday through
Friday, 40 hours per week, No Weekends Competitive Pay Rate Allison
Ginotti -APPLY FOR IMMEDIATE CONSIDERATION Healthcare, call center,
mail order medications, Insurance Verification, Medicare, Medicaid,
Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment,
Provider Services, Pharmacy, prior authorization, reimbursement
counselor, Medical customer service, inbound calls, outbound calls,
answer phones, make calls, medical terminology, medical office,
medical claims, healthcare claims, claims processing
Keywords: A Line Staffing Solutions, Tempe , Call Center Customer Service (Currently Remote), Hospitality & Tourism , Tempe, Arizona
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here to apply!
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