Hotel Front Desk Attendant
Company: La Quinta Inn Phoenix Sky Harbor Airport
Location: Tempe
Posted on: May 10, 2022
Job Description:
Job DescriptionDo you have a passion for service and love to put
a smile on people's faces? Then you might be an excellent fit for
the hotel front desk agent position on our guest services team!
You'll welcome guests, manage their account information, and ensure
they have everything they need for an exceptional stay. Job seekers
interested in working in a high-energy environment with growth
opportunities and flexible hours should start their application
today!Compensation:$26,000Responsibilities:
- Perform regular bookkeeping duties: make sure hotel guest
information is current and correct
- Field customer complaints when necessary
- Manage room bookings in-person, online, and through incoming
calls, and answer inquiries about guests' needs, including
questions about available rooms, amenities, room rates, special
requests, and rewards programs
- Welcome, register, check-in, and check out guests staying at
the hotel, provide keys and room numbers, and record credit card
information
- Work with the housekeeping staff to ensure rooms are ready for
new guestsQualifications:
- High school graduate, GED recipient, or equivalent
- Displays impeccable interpersonal, time management,
organizational skills, and customer service skills
- 1 year of experience in the hospitality industry as a hotel
front desk agent, hotel receptionist, or guest service specialist
preferred
- Well-versed in taking telephone calls and handling stressful
situations
- Has previous experience or working knowledge of Microsoft
Office and reservation management systemsAbout CompanyWyndham
Hotels & Resorts is the largest hotel franchisor in the world and a
leading hotel management company. We stand 22 brands strong across
9,000 hotels in more than 95 countries, and we offer the most
diverse collection of hotel experiences in the world. Our iconic
brands, united by the richest and simplest rewards program in the
business, make hotel travel possible for all.
Keywords: La Quinta Inn Phoenix Sky Harbor Airport, Tempe , Hotel Front Desk Attendant, Hospitality & Tourism , Tempe, Arizona
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