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Customer Service Representative Needed

Company: Kelly Services
Location: Tempe
Posted on: November 22, 2021

Job Description:

Kelly Services is immediately hiring for a Call Center Customer Service Rep for one of our customers in Tempe, AZ. Our customer is a leading company in the cellular industry that is looking for enthusiastic, organized, high attention to detail individuals to join their team directly.
Hours:
M-F 7AM-7PM
Pay: 15/hr + uncapped commission
Initial $400 commission biweekly for the first 2 months
Full Benefits offered
Responsibilities:
+ Follow an outlined script and sell our products and services via phone to interested consumers in a manner that is professional and honest
+ Work with your team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process
+ Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with
+ Research and understand our products and services so you can confidently sell our customers whatever works best for them
+ Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage the sale
+ Showcase the company's strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique
+ Participate in regular meetings to discuss benchmarks and personal as well as team goals
Qualifications:
+ High school diploma or equivalent required
+ Minimum 1 year of work experience, preferably customer service experience in a customer-facing environment involving account maintenance, troubleshooting, or device support
+ Minimum of 1 year of work experience with selling over the phone
+ Preference will be given to candidates with experience in cable, telecom, or wireless companies
+ Strong interpersonal communication skills
+ People-focused: committed to teamwork, resolving conflicts productively, and developing long-term relationships
+ Superior listening skills
+ Comfortable on the phone and taking calls throughout the day
**Why Kelly** **--** **?**
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
**About Kelly** **--**
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Keywords: Kelly Services, Tempe , Customer Service Representative Needed, Hospitality & Tourism , Tempe, Arizona

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