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Shift Leader

Company: Arizona Mills Magnet Partners LLC
Location: Tempe
Posted on: January 7, 2021

Job Description:

Description:Introduction:Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream?Come join us at our Haagen-Dazs Ice Cream Shop!As a member of our shop team, you will qualify for the below benefits:

  • Competitive pay including base, tips, and a monthly bonus
  • Opportunities for advancement! We have plans to open additional shops in 2019Why you should apply:
    • Excellent growth and advancement opportunities
    • Fun work environment
    • Additional pay for performance bonusIn order to perform the activities assigned to you, we expect that you will:
      • Be knowledgeable of and strictly comply with all food safety procedures
      • Be attentive and extremely courteous to our guests
      • Be knowledgeable of all recipes presented in the menu. Requirements:As a Shift Leader, Some of your core activities will include, but not be limited to:
        • Develop and motivate a staff of employees capable of meeting the shop's objectives
        • Assign tasks to partners and ensure that they are doing them correctly and efficiently
        • Should employees require reprimanding or commit errors, the shift leader must either resolve the issue or alert the General Manager, depending on the situation
        • Oversee the production of food and beverage items to make sure employees are distributing food that is of the appropriate temperature and quality
        • Lead opening and closing procedures, and ensure that all duties are performed correctly
        • Set an example for employees in all areas
        • Maintain a list of cleanliness and operation guidelines set by a governing agency, typically a local or state health organization
        • Maintain company standards and ensure employees uphold them as well
        • Motivate team to comply with loss control procedures and to maintain a safe and secure environment for customers and others
        • Prompt and regular attendance on assigned shifts Additional Requirements:
          • Must be at least 18 years of age
          • Prior customer service experience required
          • Prior management experience required

Keywords: Arizona Mills Magnet Partners LLC, Tempe , Shift Leader, Hospitality & Tourism , Tempe, Arizona

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