Shift Leader

Company: Arizona Mills Magnet Partners LLC
Location: Tempe
Posted on: January 7, 2021

Job Description:

Description:Introduction:Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream?Come join us at our Haagen-Dazs Ice Cream Shop!As a member of our shop team, you will qualify for the below benefits:

• Competitive pay including base, tips, and a monthly bonus
• Opportunities for advancement! We have plans to open additional shops in 2019Why you should apply:
  • Excellent growth and advancement opportunities
  • Fun work environment
  • Additional pay for performance bonusIn order to perform the activities assigned to you, we expect that you will:
    • Be knowledgeable of and strictly comply with all food safety procedures
    • Be attentive and extremely courteous to our guests
    • Be knowledgeable of all recipes presented in the menu. Requirements:As a Shift Leader, Some of your core activities will include, but not be limited to:
      • Develop and motivate a staff of employees capable of meeting the shop's objectives
      • Assign tasks to partners and ensure that they are doing them correctly and efficiently
      • Should employees require reprimanding or commit errors, the shift leader must either resolve the issue or alert the General Manager, depending on the situation
      • Oversee the production of food and beverage items to make sure employees are distributing food that is of the appropriate temperature and quality
      • Lead opening and closing procedures, and ensure that all duties are performed correctly
      • Set an example for employees in all areas
      • Maintain a list of cleanliness and operation guidelines set by a governing agency, typically a local or state health organization
      • Maintain company standards and ensure employees uphold them as well
      • Motivate team to comply with loss control procedures and to maintain a safe and secure environment for customers and others
      • Prompt and regular attendance on assigned shifts Additional Requirements:
        • Must be at least 18 years of age
        • Prior customer service experience required
        • Prior management experience required

Keywords: Arizona Mills Magnet Partners LLC, Tempe , Shift Leader, Hospitality & Tourism , Tempe, Arizona