Dental Practice Office Manager

Company: Arizona Biltmore Dentistry
Location: Gilbert
Posted on: February 19, 2026

Job Description:

Job Description Job Description Position Overview: We’re looking for an Office Manager to lead our growing team! BlueDot Dental, in Gilbert, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. Responsibilities: Plan and manage dental business operations to ensure excellent patient support services. Explain treatment plans to patients Ensure that patient appointments, cancellations and last-minute adjustments are handled property Respond efficiently to patient and doctor needs and inquires Ensure the delivery of quality dental care to patients Respond to patient queries and issues and ensure patient satisfaction Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards Oversee daily office activities and provide direction and guidance to staff as needed Organize and present payment schedules with patients Manage specialist referral process Tran, develop and manage staff to meet performance standards Develop promotional programs to attract more patients Assist in employee performance evaluation, promotion, termination, and retention activities Identify areas of improvements and concerns and implement appropriate corrective actions Oversee staff scheduling as to ensure full coverage Organize and oversee supply purchases Run and analyze management reports Maintain patient data according to regulations and company policies Ensure that records are stored securely and in compliance with privacy and security regulations Adhere to all HIPAA regulations Take responsibility for the appearance and functionality of the dental office All other duties as assigned Qualifications: Dental Assistant certification preferred, but not required Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management 3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans) 1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role – not required but preferred 1-3 year of customer service experience preferred High school diploma or general education degree (GED) required Excellent organizational skills, ability to prioritize, and comfortable working independently Exceptional oral and written communication skills, including strong spelling, grammar and punctuation Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills Strong attention to detail Proficient computer skills and ability to operate general office equipment Must have experience with Dental Insurance We are an equal opportunity employer (EOE)

Keywords: Arizona Biltmore Dentistry, Tempe , Dental Practice Office Manager, Healthcare , Gilbert, Arizona