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Remote Healthcare Call Center

Company: A Line Staffing Solutions
Location: Tempe
Posted on: August 2, 2022

Job Description:

Job Description 30 Benefit Customer Service Rep's needed in Tempe, AZ. All candidates must be within a commutable distance to Tempe, AZ. Great opportunity to get in with a growing company. This is the next Customer Service Rep position for you DAY 1 ONSITE then Remote after that - MUST BE LOCAL TO THE AREA - Have to be in commutable distance If this position is a great fit for you, please apply now Nefey / 586 710 7946 Pay Rates: $17 or $17.50 if Bilingual in English / Spanish Schedule: Monday - Friday regular office hours between 5:30a-8p. You---ll be working an 8-hour shift. Job Description: As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process Job Duties: -- We allow you the freedom to take the time necessary to provide the highest level of customer service. -- You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. -- You will spend your day either on the phone, or providing assistance through web chat conversations and email. Requirements: Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills High level attention to detail, multi-tasking, and ability to organize work Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging Ability to work autonomously in a self-paced, self-motivated team environment Ability to understand and follow oral and written instructions Ability to type 30 words a minute Must have excellent attendance and be punctual to work High School degree required, Associate or Bachelor---s degree preferred During our busy season you will be expected to work a 40-hour week and overtime when requested. During our off season, your hours will fluctuate between 30 to 40 hours depending on client need Please apply now Nefey / 586 710 7946

Keywords: A Line Staffing Solutions, Tempe , Remote Healthcare Call Center, Healthcare , Tempe, Arizona

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