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Lab Supervisor

Company: Stryker
Location: Tempe
Posted on: May 15, 2022

Job Description:

Why RA/QA at Stryker?Are you interested in working for a global company where you can work across functions and on a wide-variety of projects? As a member of Stryker's RA/QA team, that is exactly what you will do! Here, we provide our Regulatory Affairs team the opportunity to learn new things, as well as endless growth opportunities.Need another reason to apply? Here are 10 reasons to join our Regulatory Affairs team: https://www.strykercareersblog.com/post/10-reasons-to-join-strykers-regulatory-affairs-teamWe are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comOur benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards - not to mention various social and recreational activities.
Ensure the complaint handling and new product development teams achieve their objectives while meeting internal, FDA, ISO13485 and other regulatory requirements. Provide functional and project leadership to technicians and complaint intake team. .Essential Duties and Responsibilities

  • Provide leadership, coaching, mentorship, and oversight to the NPD and Post Market Quality Lab teams as well as the Complaint Intake team
  • Maintain ownership as Division [or Site] Process Owner for Complaint Investigations.
  • In collaboration with R&D & PMO stakeholders, ensure relevant R&D project activities are identified, defined and executed by technician's supporting R&D functions.
  • Conduct personnel performance management functions including performance reviews, development, training needs identification, coaching and disciplinary actions.
  • Establish and maintain an engaging, results oriented, safe, and positive work environment.
  • Ensure an efficient output through the use of lean, 5S, visual work cues, and other workflow management methods.
  • Monitor, manage, and take action to achieve all functional area metrics.
  • Provide guidance to staff on complex investigations & projects.
  • Potential to lead conference calls with the Sales Force on escalated complaint issues and may travel to customer sites as needed to support the field in resolution to complex product issues.
  • Produce and review periodic trends analyses of complaint data to monitor device performance.
  • Assists in supporting internal, corporate, regulatory and notified body audits and inspections.
  • Act as a liaison to Post Market Quality Engineering Manager, Post Market Quality Engineers, R&D project leads, Project Managers and R&D Management.
  • Routine management of laboratory budgets within provided projections; communicate areas of budget concerns to Post-Market Surveillance Manager in a timely manner.
  • Other duties as assigned.Qualifications (Education, Certifications and/or Experience)
    • Bachelor's Degree (B.S) from a four-year college
    • 2-3 years relevant medical device leadership and data analysis work experience required
    • Excellent communication, interpersonal and documentation skills and attention to detail.
    • Ability to work in a dynamic environment, both working in a team and independent capacity.
    • Strong background in data analytics and trending; MiniTab or JMP experience preferred. .Work Environment
      • Lab and office environment
      • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects; reach with hands and arms; balance; stoop, kneel, or crouch; talk or hear.
      • The employee must occasionally lift and/or move up to 50 pounds.
      • May be exposed to Hazardous materials. Employees need to consult SDS in their work area.
      • Required to wear Personal Protective Equipment to protect against exposure to Bloodborne Pathogens and chemicals when in the lab or appropriate.
      • Up to 10% travel may be required.
        Know someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/About StrykerStryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Keywords: Stryker, Tempe , Lab Supervisor, Healthcare , Tempe, Arizona

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