Medical Assistant
Company: CRISIS PREPARATION AND RECOVERY INC
Location: Tempe
Posted on: May 15, 2022
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Job Description:
The Medical Assistant serves as the primary support to the
psychiatric nurse practitioner and client's therapeutic
relationship. They are responsible for managing NP orders,
caseloads, and records in order to facilitate optimal patient care.
The Medical Assistant is often the first line contact for patient
questions and concerns and is responsible for ensuring the quality
of the patient experience meets CPR standards. Knowledge and
Skills:Communication: It is essential that staff tasked with
coordinating care with other agencies communicate in a professional
manner, observing the highest phone and email etiquette standards.
Time management: Care coordinators must be able to prioritize
multiple tasks and accomplish them in a timely manner. Computer
literacy: Care coordinators must be able to efficiently document
their coordination efforts utilizing a variety of computer
systems.Duties:Fill out lab requisitions as needed and send to
medical records Create cardiac clearance forms and send to medical
records as ordered by PNPComplete Medical History Questionnaire on
all new patientsReview and respond to all refill requestsCheck
faxes hourly and put paperwork in the correct NP's boxUpdate
pharmacies in Dr. First as neededInquire about new specialists or
recent lab work and obtain ROI as appropriateRequest records from
other providers as ordered by PNPComplete daily flowsheet for
PNPsObtain patient lab results and pertinent records from HIE
Maintain plastic routing sheets for PNP teamOpening and closing
duties as assignedCheck voicemails hourly and return calls to
patients or forward to appropriate PNP/departmentTake patient calls
as requested by client engagement teamComplete vital signs on all
in office patientsComplete Pharmacogenetic tests and call Fedex to
pick up testsFollow up on lab results advise patients/call lab as
needed/fax results to PCPComplete Prior Authorizations as
neededAssist with applications for patient assistance programsSet
up doc to doc calls as needed for PNPAdminister drug screens as
ordered by the PNPLog medications and samples in and out Provide
samples to patients as ordered by PNP and document in patient's
chart accordinglyContact patients to cancel and reschedule any
"office cancel" appointmentsCheck and log medication refrigerator
temperatures dailyAssist PNP and CET with filling PNP scheduleOther
duties as assignedQualifications and Education Requirements:Medical
Assistant Certificate preferred or similar training such as
Phlebotomy, Nursing, Emergency Medical Technician or Certified
Nursing Assistant.Certifications must be from a program that was
fully accredited during the entire time of the individual's
attendance or applicable training otherwise. Must supply copies of
degrees and transcripts as requested.Documented post certificate's
experience for two (2) years, including experience within the past
24 months providing medical and or behavioral services, or an
equivalent of experience, skills and education.#IND PI177742706
Keywords: CRISIS PREPARATION AND RECOVERY INC, Tempe , Medical Assistant, Healthcare , Tempe, Arizona
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