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Medical Assistant

Location: Tempe
Posted on: May 15, 2022

Job Description:

The Medical Assistant serves as the primary support to the psychiatric nurse practitioner and client's therapeutic relationship. They are responsible for managing NP orders, caseloads, and records in order to facilitate optimal patient care. The Medical Assistant is often the first line contact for patient questions and concerns and is responsible for ensuring the quality of the patient experience meets CPR standards. Knowledge and Skills:Communication: It is essential that staff tasked with coordinating care with other agencies communicate in a professional manner, observing the highest phone and email etiquette standards. Time management: Care coordinators must be able to prioritize multiple tasks and accomplish them in a timely manner. Computer literacy: Care coordinators must be able to efficiently document their coordination efforts utilizing a variety of computer systems.Duties:Fill out lab requisitions as needed and send to medical records Create cardiac clearance forms and send to medical records as ordered by PNPComplete Medical History Questionnaire on all new patientsReview and respond to all refill requestsCheck faxes hourly and put paperwork in the correct NP's boxUpdate pharmacies in Dr. First as neededInquire about new specialists or recent lab work and obtain ROI as appropriateRequest records from other providers as ordered by PNPComplete daily flowsheet for PNPsObtain patient lab results and pertinent records from HIE Maintain plastic routing sheets for PNP teamOpening and closing duties as assignedCheck voicemails hourly and return calls to patients or forward to appropriate PNP/departmentTake patient calls as requested by client engagement teamComplete vital signs on all in office patientsComplete Pharmacogenetic tests and call Fedex to pick up testsFollow up on lab results advise patients/call lab as needed/fax results to PCPComplete Prior Authorizations as neededAssist with applications for patient assistance programsSet up doc to doc calls as needed for PNPAdminister drug screens as ordered by the PNPLog medications and samples in and out Provide samples to patients as ordered by PNP and document in patient's chart accordinglyContact patients to cancel and reschedule any "office cancel" appointmentsCheck and log medication refrigerator temperatures dailyAssist PNP and CET with filling PNP scheduleOther duties as assignedQualifications and Education Requirements:Medical Assistant Certificate preferred or similar training such as Phlebotomy, Nursing, Emergency Medical Technician or Certified Nursing Assistant.Certifications must be from a program that was fully accredited during the entire time of the individual's attendance or applicable training otherwise. Must supply copies of degrees and transcripts as requested.Documented post certificate's experience for two (2) years, including experience within the past 24 months providing medical and or behavioral services, or an equivalent of experience, skills and education.#IND PI177742706

Keywords: CRISIS PREPARATION AND RECOVERY INC, Tempe , Medical Assistant, Healthcare , Tempe, Arizona

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