Assistant Supervisor Phlebotomy
Company: Vitalant
Location: Tempe
Posted on: May 9, 2022
Job Description:
As an essential operation to the nation's healthcare
infrastructure and a science-based organization, Vitalant believes
that being vaccinated helps provide protection and care for our
employees, our donors, their families, and the broader community.
With this in mind, Vitalant requires employees to be fully
vaccinated as a condition of employment. Individuals applying for
this position should be prepared to comply with the COVID-19
vaccination mandates of Vitalant and accordingly, will need to be
vaccinated as of first date of employment unless approved exemption
exists prior to start.PRIMARY PURPOSE:Under minimal supervision,
this position is responsible for assisting with the supervision of
all aspects of the center and/or mobile operations; interviews and
performs phlebotomy of blood donors; maintains blood donor records
in accordance with policies and procedures as outlined in the SOP
(Standard Operating Procedures). Depending upon services provided
at location, may be required to perform one or more of the
following procedures: Red Cell/Plasma Whole blood; IAT
(Intra-operative Auto-transfusions); Autologous; Double Red Cells;
Whole blood Therapeutic; and/or various Apheresis procedures.DUTIES
AND RESPONSIBILITIES:
- Performs all assigned duties in compliance with internal SOPs
and external regulations. Brings compliance issues to the attention
of management.
- Assures quality customer service to all customers.
- Maintains awareness and follows all safety procedures, as
outlined by company.
- Assists the Manager or Supervisor in providing direction and/or
supervision of Donor Care Specialists. Assists in training new
employees. May provide input for employee performance
evaluations.
- Maintains complete and accurate records (e.g., donors, units,
employees).
- Demonstrates excellent communication skills and customer
service when interacting with donors, staff, physicians, blood
drive coordinators, etc.
- Assists in interviewing and phlebotomy of donors, as
needed.
- Assists in preparing the unit of blood transferring to
processing location.
- Coordinates setting-up and maintaining of donor interview and
drawing areas, cleaning of area and equipment, and restocking
supplies.
- Determines donor acceptability through performance of interview
procedures. Phlebotomizes acceptable donors in accordance with
established standards as outlined in the SOP. Provides explanation
to donors concerning deferrals, as necessary. Consults with
management, as necessary.
- Reports problem/issues (e.g., donor flow, complaints,
coordinator comments, room conditions, etc.) to supervisor, or if
appropriate, the Community Relations Representative.
- Performs all other duties, at the discretion of management, as
assigned.REQUIREMENTS:Knowledge/Education
- Vocational echnical certification in a healthcare-related area
required. OR
- High school graduateGED required.
- Ability to successfully complete all required staff
qualifications and supervisory training programs. Successful
completion of supervisory training program within six months
required.
- Thorough knowledge of SOPs required.Licenses/
CertificationsValid in-state driver's license
required.ExperienceTwo years previous work experience in a
healthcare-related position required.Skills/Abilities
- Demonstrated leadership and good communication skills in order
to supervise other employees.
- Donor interviewing and phlebotomy skills.
- Able to handle donor reaction.
- Legible handwriting.
- Must be able to read and comprehend written procedures and
instructions.
- Basic working knowledge of Windows operating system, keyboard
usage, and PC.
- Able to maintain donor, patient, and employee
confidentiality.
- Excellent customer service skills.
- Physical ability to lift, bend or reach.
- Able to work flexible schedules, including nights and weekends,
as required.
- Travel out-of-town may be required.
- Must posses a good driving record (if required to drive a
company vehicle).Vitalant offers the following benefits:Health
insurance Accident insuranceHealth savings account Critical illness
insuranceDental insurance Hospital indemnity insuranceVision
insurance Business travel accident insuranceFlexible spending
accounts Paid time offBasic life and AD&D insurance Commuter
benefitsSupplemental life and AD&D insurance 401(k) retirement
savings planShort-term disability insurance Employee assistance
programLong-term disability insurance Education AssistanceCare @
Work Family Care Benefits Door Dash Pass
Keywords: Vitalant, Tempe , Assistant Supervisor Phlebotomy, Healthcare , Tempe, Arizona
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