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Manager, Content Operations

Company: Fox News Network
Location: Tempe
Posted on: September 15, 2023

Job Description:

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.


The Content Operations Manager will be reporting to the VP of Digital Operations and managing a team of content operators. This role will be responsible for publishing and scheduling activities for various FOX networks, products, platforms, and partners. In addition, the Content Operations Manager will be the go-to-person on all things around content publishing, content policies, content management systems, as well as being involved in technical and architectural discussion to help shape and define future enhancements in internal tools, user experience, and operational support.


  • Manage a team of 7 - 10 people
  • Hire, train, and lead the digital content operations team, ensuring day-to-day metadata and key-art are published completely, on-time, error free, and meets all the editorial standards
  • Continuously improve team process and Standard Operating Procedures
  • Develop and maintain documentation such as SOPs and Runbooks for the team
  • Manage Program Scheduling and Listing
  • Execute a variety of live operations such as contingency, bonus and social content, and 4K events
  • Confirm blackout rules, regionalization, and live policies are applied correctly
  • Partner with Product and Development teams to provide operational feedback and improve the internal tools, workflows, and downstream applications as well as be part of roadmap discussions
  • Work with different partners, departments, and teams for any assist and troubleshooting to ensure on-time asset delivery and compliances
  • Problem solves all content issues and provide RCA reports
  • Create and send various daily/weekly reports WHAT YOU WILL NEED
    • Experience in content operations, broadcast operations, asset fulfillment, post-production, digital supply chain, and digital media
    • Must be able to provide flexible work availability, including nights, weekends, and holidays
    • Experience with content management systems, content policies, and editorial workflows
    • Ability to communicate well in both small and large groups
    • Passion for TV (Sports, News, Entertainment) NICE TO HAVE, BUT NOT A DEALBREAKER
      • Bachelor's degree in communications, TV/Film, Business Management
      • Experience working with technology leveraging cloud infrastructure
      • Experience in analyzing video metrics such as Adobe Marketing Cloud, Conviva QoS, etc
      • Experience in various video delivery systems, live streaming or VoD
      • Experience working with web formats: XML, HTML, RSS, JSON SCHEDULE/SHIFT:
        • Typically, normal weekday business hours but the manager must be flexible to cover weekends, nights, and holidays at times

          NOTE: Fox Behavioral Skills/Competencies: Dependability, Initiative, Teamwork, Personal Integrity, Professionalism; Fox Leadership Skill/Competencies: Sets Clear Goals, Seeks Collaborative Solutions, Delivers Constructive Feedback, Leadership Integrity and Compliance.


          Learn more about Fox Tech at https://tech.fox.com

          We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

          At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company's success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.

          Click here to learn more about the diverse communities of people behind our brands.

          View more detail about FOX Benefits.

Keywords: Fox News Network, Tempe , Manager, Content Operations, Executive , Tempe, Arizona

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