Business Banking - Business Management Lead, VP - Tempe

Company: JPMorgan
Location: Tempe
Posted on: January 21, 2023

Job Description:

b"JOB DESCRIPTION/n/nChase is a leading financial services firm, helping nearly half of America/xe2/x80/x99s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs./n/nWe recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants/xe2/x80/x99 and employees/xe2/x80/x99 religious practices and beliefs, as well as any mental health or physical disability needs./n/nEqual Opportunity Employer/Disability/Veterans/n/nJob Description/n/nBusiness Banking serves more than 4 million small business owners across the country with annual revenues of up to $20 million. We help business owners with deposit accounts, payment acceptance, access to credit, and cash management services./xc2/xa0 We are #1 in primary bank market share nationally and in footprint per Barlow Research. And, we ranked #1 in customer satisfaction among the nation's six biggest banks in JD Power's 2020 Small Business Banking study./xc2/xa0 Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do; helping small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs and to become the most recommended financial partner for businesses in our communities as they start, run and grow./n/nAbout the Position/n/nThe Business Banking (BB) Product organization is seeking a Vice President, Business Management Lead, to establish and maintain alignment with enterprise controls for Agile Product Management ensuring adherence to key horizontal product controls and proper change management accountability./xc2/xa0 This is a critical aspect of maturing our agile product delivery model./xc2/xa0 As the lead for product controls and readiness, you will work across product teams within Business Banking to ensure we are implementing features and enhancements while adhering to agile controls in the most effective manner and driving proper change management and readiness processes within the product teams. /xc2/xa0This role will require collaborating across product (deposits, lending, sales, etc.), tech, design and data teams to encourage adoption of best practices and helping to promote and share learning/xe2/x80/x99s across all BB product teams./n/nIn this role, you will have the opportunity to uplift current state and implement a framework together with a variety of functions and business areas (e.g., deposits, lending, controls, change management, and leaders across these organizations). /xc2/xa0The ideal candidate will be a highly motivated self-starter, passionate about delivering results while dimensioning risk and have strong relationship building/interpersonal skills./xc2/xa0/n/nPrimary Responsibilities/n/n * Lead the effort to establish and maintain alignment with enterprise controls for agile and product management/n * Develop framework to ensure adherence to key horizontal product controls and proper change management (e.g., define standard for order of operation, best practices, etc.)/n * Serve as a resource and subject matter expert regarding agile controls & readiness guidelines and processes including roles & responsibilities/n * Engage with Product Owners and Product Cabinets to represent and advocate for controls/readiness activities/n * Effectively cultivate relationships with key partners (Product, Controls, Change Management, etc.) to assess needs, identify areas of opportunity for improvement and standardize/n * Translate controls and readiness requirements and updates to ensure continued adherence across BB Product/n * Develop reporting (scorecard/dashboard) for BB Product-related issues, action plans and upcoming audits to provide visibility into related areas of impact and status/n/nQualifications/n/n * Minimum of 7 years equivalent/qualifying work experience product, controls, change or project management/n * Bachelor/xe2/x80/x99s Degree in Business or related field preferred/n * Experience working in a product/agile operating model/n * Experience implementing and managing controls and readiness process in a large, cross-functional organization/n * Demonstrated ability to communicate to all levels of the organization, including Executive Leadership/n * Track record of personal initiative, strong work ethic, proactive setting and achieving goals, ability to work independently, ability to manage multiple tasks simultaneously, and entrepreneurial leadership/n * Must be comfortable with ambiguity and change in a fast-paced environment/n * Team player with the ability to adapt to changing priorities and goals/n * Excellent Excel, Word, PowerPoint and organizational skills/xc2/xa0/xc2/xa0/n/n/nABOUT US/n/nChase is a leading financial services firm, helping nearly half of America/xe2/x80/x99s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs./n/nWe recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law./xc2/xa0In accordance with applicable law, we make reasonable accommodations for applicants/xe2/x80/x99 and employees/xe2/x80/x99 religious practices and beliefs, as well as any mental health or physical disability needs./n/n/nThe health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the /xe2/x80/x9cWELL Health-Safety Rating/xe2/x80/x9d for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment./n/n/n/nAs a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm/xe2/x80/x99s current COVID-19 or other infectious disease health and safety requirements, including local requirements. /xc2/xa0Requirements include sharing information including your vaccine card in the firm/xe2/x80/x99s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law./n/nWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process./n/n/n/nEqual Opportunity Employer/Disability/Veterans/n/n/nABOUT THE TEAM/n/nOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We/xe2/x80/x99re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions /xe2/x80/x93 all while ranking first in customer satisfaction./n/n/nOur business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term."

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