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Community Manager

Company: American Landmark Management, LLC
Location: Tempe
Posted on: September 22, 2022

Job Description:

American Landmark is one of the fastest-growing multifamily owner-operators in the country. With a solid 25-year track record of purchasing, proactive operations, and successful dispositions of more than 150,000 units.We believe in building the highest standards and delivering to the highest expectations by providing our employees, community members, and clients with best-in-class experience through integrity, unity, and embracing diversity.As an American Landmark team member, you will be valued, supported, and motivated to grow and challenge yourself and career. All team members are offered extraordinary benefits and an unrivaled bonus structure.
Your Role in our MissionAmerican Landmark Apartments is currently seeking an experienced and motivated Community Manager for The Access, our 408-unit Apartment Homes located in the heart of Tempe, AZ!As Community Manager, you will manage the apartment community to achieve maximum pre-determined marketing results, resident relations, and management reports. You must hire, train, supervise and motivate on-site personnel, coordinate, and monitor rehab of facility. You are ultimately responsible for insuring the efficient operation of the property under the direction of the Regional Manager.
Your Contribution to our #ALFamily

  • Directly supervises the Assistant Manager, Leasing Professional(s) and Service Team employee for all departments.
  • Operating the property within the financial guidelines, i.e., the budget, established by the COO and President.
  • Daily physical inspections of the property and direct supervision of the service, grounds, and custodial personnel.
  • Direct supervision of the office staff and bookkeeping functions.
  • Responsible for the final interviewing/hiring all property employees under the direction of the Regional Manager.
  • Responsible for always ensuring a professional appearance and attitude for yourself and all property employees.
  • Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of American Landmark and ensuring through constant supervision and review that all personnel in all departments are operating within those regulations.
  • Responsible for the leasing of the property; insuring through supervision of the office and leasing personnel that all sales techniques and methods required by the management company are being used effectively and in a professional manner.
  • Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient, and courteous manner.
  • Responsible for generating various company required reports and any additional as requested from the Corporate Management.
  • Responsible for implementing, designing, and maintaining a resident retention program, i.e., newsletter, resident referral program or social activities.
  • Responsible for ensuring that all personnel in all departments always operate within OSHA (Occupational Safety & Health Act) standards and company safety policies.
  • Responsible for reporting any unusual extraordinary circumstances regarding the residents or the property.
  • Responsible for seeking educational opportunities and self-improvement for personal growth and development.
  • Responsible for securing at least 10% of the overall closed leases at the property.
  • Other projects and responsibilities as assigned by Management.
    Your Key Qualifications
    • College degree helpful but not required.
    • The Certified Apartment Manager (CAM) certification is highly recommended for this position.
    • Minimum 2 years working in the apartment industry and in an equivalent role.
    • The willingness to deliver excellent customer service as an important part of the community team providing a high-quality living environment.
    • A team player with a positive attitude is a must.
    • Awareness of community curb appeal, maintaining work area and office area in a clean andorderly manner.
      • Wear and maintain assigned uniforms and abide by uniform policy.
      • Always maintain professional appearance and attitude.
      • Must have working knowledge of Microsoft Office, the Internet, and RealPage management software.
      • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,and percentages.
        Why join our #ALFamily
        • Competitive compensation package with bonus structure
        • Education/Tuition Reimbursement
        • Three weeks' vacation per year
        • Medical Insurance, Life Insurance, Dental and Vision Plan
        • Short and Long-Term Disability
        • 401K Retirement Plan w/ matchBackground & drug screening are a requirementWe are an equal opportunity employer

Keywords: American Landmark Management, LLC, Tempe , Community Manager, Executive , Tempe, Arizona

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