Sales Director - Personal Loans
Company: Freedom Financial Network
Location: Tempe
Posted on: August 4, 2022
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Job Description:
Job DescriptionTHE OPPORTUNITY:Your role as the Director of
Sales will have you leading a team of approximately 200 employees,
consisting of sales agents, team leaders, and Sales Managers. We
have a great frontline leadership team that knows how to drive
revenue growth and coach a team of agents to success. You'll be
joining a winning team, focusing your efforts on the continued
development of our leadership team while continuing to foster a
people-first culture that is aligned to our core values: Care, Get
Better, Act with Integrity, and Collaboration.Your success will
come not only from your experience leading high-performing sales
teams, but understanding how to lead with the heart, knowing the
numbers will follow.You will report directly to our Vice President,
Sales over our lending divisions and collaborate closely on team
performance and current and future initiatives.HOW YOU'LL
CONTRIBUTE:- CULTURE: Drive an engaging, positive culture led with
our core values of Care, Get Better, Act with Integrity, and
Collaborate. You'll continue to create an environment where
feedback is encouraged and everyone has a voice. - DEVELOPMENT:
Owns coaching, development, and performance management of Managers
and Team Leads and indirect coaching, development, and performance
management of Loan Consultants. - SALES PERFORMANCE: Develops new
and/or refines existing sales strategies, including an omnichannel
outreach strategy to optimize success and growth. - COLLABORATION:
Partners with Loan Operations, Product, and Engineering to reduce
operational friction within the loan application and processing
processesWHY THIS OPPORTUNITY IS UNIQUE: We are a leading, digital
personal finance company built to help people. Started in 2002, our
mission is to help everyday people get on a path to a brighter
financial future. We take a people-first approach and offer several
solutions to help our customers manage debt, save money, and make
better financial decisions. It's an exciting time to join our sales
team as we continue to grow our teams, exceed sales goals, and look
to the future as we add additional solutions for our customers.WHAT
YOU'LL BRING:- 10+ years in Telesales/Call Center leadership roles
with a focus on overseeing lending sales teams (auto, home,
personal, etc) - Demonstrated effective coaching and development
skills at all levels within a mid-large sized team. - Proven
effectiveness as a respected leader who has built highly engaged
teams in current and past roles. - Working knowledge of loan
origination, credit underwriting, and regulatory requirements -
Excellent collaborative and team-building skills - In-depth
experience in call center workforce planning, workflow analysis,
process mapping, input forecasting, and organizational design -
Experience overseeing cross-channel contact strategy, including an
understanding of the rules and regulations around the use of these
channels in a lending sales environment - Ability to apply
continuous improvement principles to drive efficiency and
performance using Agile, Six Sigma, and/or other process excellence
tools - Bachelor's degree preferredABOUT US:Freedom Financial
Network is a leading digital personal finance company, built to
help people. We do what traditional banks don't: Put people first.
We believe in treating people like humans, not account numbers. We
help everyday people get on, and stay on, the path to a brighter
financial future, with innovative technology and personalized
support at every step. We help people control expenses, manage
debt, save money, plan ahead, and make better financial decisions.
By leveraging our proprietary data and analytics and artificial
intelligence we offer solutions tailored for each step of a
consumer's financial journey, including personal loans, home equity
loans, help with debt, and even financial tools and education. With
2,400 employees across California, Arizona and Texas, we have
served more than 1 million customers, resolved more than $15
billion in consumer debt and originated $6.5 billion in loans over
the course of our 20 years in business. Driven by our core values,
we're passionate about supporting our communities and proudly
awarded over $500,000 in grants distributed by the Freedom
Foundation Fund and the Freedom Family Fund in 2021. We believe in
a culture led by diversity, equity, and inclusion, and encourage
our employees to bring their full selves to work every day. Our
diversity-focused Employee Resource Groups (ERGs) are open to all,
whether a member of the ERG community or an ally of the group and
we are a member of the Fintech Racial Equity Coalition to address
and improve inequality in the fintech industry.#LI-MW1 #LI-Hybrid
Associated topics: area sales, b2b, b2c, business intelligence,
business technology, customer, franchise, franchise operator,
inside sales, retail
Keywords: Freedom Financial Network, Tempe , Sales Director - Personal Loans, Executive , Tempe, Arizona
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