Lead control management specialist - Issue Management

Company: Wells Fargo
Location: Tempe
Posted on: June 23, 2022

Job Description:

About this role:

Wells Fargo is seeking a Lead Control Management Officer to support our Consumer Lending Issue Management team (Auto Loans).

Control Management: Covers jobs responsible for partnering with their relevant business group to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. Responsible for Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs.

In this role, you will: Lead complex initiatives designed to mitigate current and emerging risks with broad impact
Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
Develop and implement risk monitoring and risk reporting processes and controls
Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
Lead Control Management project or virtual teams
Required Qualifications, US: 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications, International: Experience in Risk Management, Control Management, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications: Strong knowledge of Issue Management Policy and Procedures preferred.
knowledge of Auto Issue Management/Pipeline Management
Ability to work effectively as a liaison for the Consumer Lending Group Issue Management Team.
Facilitation of ART (Issue vetting & submission of corrective actions, and remediation questions) and Facilitation of ER (Review Effectiveness of Solutions).
Ability to work on various Special Projects i.e. Extension Prevention Strategy.
Experience in Issue Management Process Oversight
Excellent ability to influence, challenge and identify process improvement opportunities.
Ability to work onsite three (3) days a week.
We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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