Manager, Connected Commerce

Company: KPMG
Location: Tempe
Posted on: June 23, 2022

Job Description:

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Manager in Customer & Operations for our Consulting practice.Responsibilities:Provide consulting services supporting one or more of the following services: Digital Commerce Strategy, Target Operating Model Assessment and Definition, Platform Evaluation and Selection and Digital Commerce Platform Implementation ServicesGuide the customer experience and the business, functional and technical workstreams of digital commerce initiatives with experience in one of more industry leading platformsWork across multiple client functions including marketing, sales, digital business operations, digital IT operations and supply chain teams to identify current-state challenges and to define strategies to improve business and technology operations and platformsProvide oversight of highly skilled client and KPMG work teams throughout the project lifecycle and help ensure timely execution of project deliverablesAssist with the management of project metrics in terms of budget, timeline, invoicing, project deliverables, project set-up and close-out activitiesAssist with proposal development and other new business development activities Qualifications:Minimum of seven years of hands-on experience delivering B2B, B2C and or Marketplace digital commerce solutions with a minimum of five years of experience in consulting with a professional services firm or agencyBachelor's degree in Computer Science, Business, Technology, Engineering, Industrial Engineering/Operations or a related field from an accredited college/university; MBA from an accredited college/university is preferredExposure to and understanding of one or more commerce-oriented business functions such as digital marketing, digital merchandising, pricing and promotions, B2B contract management, digital user experience management, online shopping and order management, online fulfillment, online payments, settlement, and reverse logistics Experience in implementing two or more e-commerce solutions using industry leading platforms such as SAP Commerce Cloud, Salesforce Commerce Cloud, Oracle CX Commerce Cloud, HCL (IBM WebSphere Commerce) Commerce, Adobe Commerce Cloud, or Marketplace solutionsStrong critical thinking, written and verbal communication, facilitation and C-suite presentation skills with a strong ability to review, edit and create business development and project related artifactsTravel may be up to 80-100%; applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.

Keywords: KPMG, Tempe , Manager, Connected Commerce, Executive , Tempe, Arizona