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Business Execution Senior Manager - Privacy Utility

Company: Wells Fargo
Location: Tempe
Posted on: June 19, 2022

Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Business Execution Senior Manager in Incident Response Operations as a part of Privacy & Compromised Data. Learn more about the career areas and lines of business at wellsfargojobs.com . In this role, you will:

  • Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility
  • Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives
  • Identify potential risks when implementing change along with developing mitigation strategies and plans
  • Recommend opportunities for Business Execution process improvement
  • Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
  • Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
  • Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
  • Manage allocation of people and financial resources for Business Execution
  • Develop and guide a culture of talent development to meet business objectives and strategySpecifically this candidate will be responsible for business duties including:
    • Manage and develop a team of 7-12 Business Execution Consultants
    • Management and supervision of incident response operational activities
    • Provide subject matter expertise and coordination with frontline Control Management, Information Security, Data Loss Prevention, Testing and Validation and Regulatory Relations
    • Serve as a liaison with the Group Compromised Data Leader roles aligned in each of the businesses
    • Provide leadership and subject matter expertise to new employees on the team
    • Manage the entire incident lifecycle of Compromised Data (from intake through resolution) within scope of the Compromised Data Policy
    • Assess initial incident details to determine severity level, required escalation and engagement
    • Lead and participate in incident debrief and walkthroughs with partners and business leaders
    • Conduct Regulatory Relations partner meetings to discuss process changes, trends, opportunities and challenges
    • Recommend opportunities for incident response process improvements and drive thorough continuous improvement routines
    • Prepare communications to response to Regulatory Inquires
    • Review new regulatory alerts to determine program or incident response process impacts
    • Provide subject matter expertise to program wide strategic initiatives
    • Conduct analysis on behalf of Incident Response from QA reporting
    • Lead incident review activities between front line and second line governance teams
    • Prepare/Review monthly and quarterly reports as well as state breach reporting for regulators
    • Drive implementation of consistent controls, processes and procedures to support domestic and international incidents
    • Partner with leadership to identify trends and formulate strategic actions plan to mitigate risks
    • Conduct incident reviews on high severity incident to ensure procedure adherence by incident leads
    • Serve as an SME for Compromised Data Internal Risk Review and Policy/Procedures Team
    • Engage as an SME with Control Management and Testing and Validation for Compromised DataRequired Qualifications, US:
      • 6+ years of Business Operations, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
      • 3+ years Management experienceDesired Qualifications:
        • Certifications in one or more of the following: Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP/US), Certified Information Privacy Manager (CIPM), or other relevant certifications
        • Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team
        • Experience maintaining employee performance improvement using constructive coaching
        • Experience managing customer remediation impacts
        • Knowledge and understanding of information security risk assessment procedures, risk mitigation or remediation
        • Knowledge and understanding of U.S. privacy laws and regulations
        • Experience with regulations and laws affecting data breach, more specifically Gramm-Leach-Bliley Act (GLBA 501b), Interagency Guidance on Response Programs (IGRP) and General Data Protection Regulation (GDPR)
        • Experience with incident review activities for privacy, information security, financial crimes, technology, fraud or third party service providers
        • Experience developing control expectations and standards
        • Knowledge and understanding of incident management: gathering impacts and analyzing data
        • Strong analytical and quantitative skills with high attention to detail and accuracy
        • Strong time management skills and ability to meet deadlines
        • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
        • Financial Industry Experience
        • Excellent verbal, written and interpersonal communication skills
        • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skillsJob Expectations:
          • Ability to provide and work from a home officeLocations:
            • Preferred location for this position are: 2700 S Price Rd, Chandler, AZ, 1200 17th St Denver, CO, 1300 SW 5th Av Portland, OR, 8405 N Fresno St Fresno, CA, 5060 California Ave Bakersfield, CA, 4425 Spring Mountain Road, Las Vegas, NV, or 1305 W 23rd St Tempe, AZ- 105788). Other locations within the Wells Fargo footprint may be considered.
            • Candidate must reside within a reasonable commute to the site location, however the position is eligible to work from home at times.Compensation:
              • Pay will be determined by site location.Bonus:
                • May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.Job posting may come down early due to volume of applicants.We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Tempe , Business Execution Senior Manager - Privacy Utility, Executive , Tempe, Arizona

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