Sales Director - Personal Loans
Company: Freedom Financial Network
Posted on: June 17, 2022
Your role as the Director of Sales will have you leading a team of
approximately 200 employees, consisting of sales agents, team
leaders, and Sales Managers. We have a great frontline leadership
team that knows how to drive revenue growth and coach a team of
agents to success. You'll be joining a winning team, focusing your
efforts on the continued development of our leadership team while
continuing to foster a people-first culture that is aligned to our
core values: Care, Get Better, Act with Integrity, and
Your success will come not only from your experience leading
high-performing sales teams, but understanding how to lead with the
heart, knowing the numbers will follow.
You will report directly to our Vice President, Sales over our
lending divisions and collaborate closely on team performance and
current and future initiatives.
HOW YOU'LL CONTRIBUTE:
- CULTURE: Drive an engaging, positive culture led with our core
values of Care, Get Better, Act with Integrity, and Collaborate.
You'll continue to create an environment where feedback is
encouraged and everyone has a voice.
- DEVELOPMENT: Owns coaching, development, and performance
management of Managers and Team Leads and indirect coaching,
development, and performance management of Loan Consultants.
- SALES PERFORMANCE: Develops new and/or refines existing sales
strategies, including an omnichannel outreach strategy to optimize
success and growth.
- COLLABORATION: Partners with Loan Operations, Product, and
Engineering to reduce operational friction within the loan
application and processing processesWHY THIS OPPORTUNITY IS
We are a leading, digital personal finance company built to help
people. Started in 2002, our mission is to help everyday people get
on a path to a brighter financial future. We take a people-first
approach and offer several solutions to help our customers manage
debt, save money, and make better financial decisions.
It's an exciting time to join our sales team as we continue to grow
our teams, exceed sales goals, and look to the future as we add
additional solutions for our customers.
WHAT YOU'LL BRING:
- 10+ years in Telesales/Call Center leadership roles with a
focus on overseeing lending sales teams (auto, home, personal,
- Demonstrated effective coaching and development skills at all
levels within a mid-large sized team.
- Proven effectiveness as a respected leader who has built highly
engaged teams in current and past roles.
- Working knowledge of loan origination, credit underwriting, and
- Excellent collaborative and team-building skills
- In-depth experience in call center workforce planning, workflow
analysis, process mapping, input forecasting, and organizational
- Experience overseeing cross-channel contact strategy, including
an understanding of the rules and regulations around the use of
these channels in a lending sales environment
- Ability to apply continuous improvement principles to drive
efficiency and performance using Agile, Six Sigma, and/or other
process excellence tools
- Bachelor's degree preferredABOUT US:
Freedom Financial Network is a leading digital personal finance
company, built to help people. We do what traditional banks don't:
Put people first. We believe in treating people like humans, not
account numbers. We help everyday people get on, and stay on, the
path to a brighter financial future, with innovative technology and
personalized support at every step. We help people control
expenses, manage debt, save money, plan ahead, and make better
financial decisions. By leveraging our proprietary data and
analytics and artificial intelligence we offer solutions tailored
for each step of a consumer's financial journey, including personal
loans, home equity loans, help with debt, and even financial tools
With 2,400 employees across California, Arizona and Texas, we have
served more than 1 million customers, resolved more than $15
billion in consumer debt and originated $6.5 billion in loans over
the course of our 20 years in business.
Driven by our core values, we're passionate about supporting our
communities and proudly awarded over $500,000 in grants distributed
by the Freedom Foundation Fund and the Freedom Family Fund in 2021.
We believe in a culture led by diversity, equity, and inclusion,
and encourage our employees to bring their full selves to work
every day. Our diversity-focused Employee Resource Groups (ERGs)
are open to all, whether a member of the ERG community or an ally
of the group and we are a member of the Fintech Racial Equity
Coalition to address and improve inequality in the fintech
Keywords: Freedom Financial Network, Tempe , Sales Director - Personal Loans, Executive , Tempe, Arizona
Didn't find what you're looking for? Search again!