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Sales Director - Personal Loans

Company: Freedom Financial Network
Location: Tempe
Posted on: June 17, 2022

Job Description:

Description

THE OPPORTUNITY:
Your role as the Director of Sales will have you leading a team of approximately 200 employees, consisting of sales agents, team leaders, and Sales Managers. We have a great frontline leadership team that knows how to drive revenue growth and coach a team of agents to success. You'll be joining a winning team, focusing your efforts on the continued development of our leadership team while continuing to foster a people-first culture that is aligned to our core values: Care, Get Better, Act with Integrity, and Collaboration.
Your success will come not only from your experience leading high-performing sales teams, but understanding how to lead with the heart, knowing the numbers will follow.
You will report directly to our Vice President, Sales over our lending divisions and collaborate closely on team performance and current and future initiatives.

HOW YOU'LL CONTRIBUTE:

  • CULTURE: Drive an engaging, positive culture led with our core values of Care, Get Better, Act with Integrity, and Collaborate. You'll continue to create an environment where feedback is encouraged and everyone has a voice.
  • DEVELOPMENT: Owns coaching, development, and performance management of Managers and Team Leads and indirect coaching, development, and performance management of Loan Consultants.
  • SALES PERFORMANCE: Develops new and/or refines existing sales strategies, including an omnichannel outreach strategy to optimize success and growth.
  • COLLABORATION: Partners with Loan Operations, Product, and Engineering to reduce operational friction within the loan application and processing processesWHY THIS OPPORTUNITY IS UNIQUE:
    We are a leading, digital personal finance company built to help people. Started in 2002, our mission is to help everyday people get on a path to a brighter financial future. We take a people-first approach and offer several solutions to help our customers manage debt, save money, and make better financial decisions.
    It's an exciting time to join our sales team as we continue to grow our teams, exceed sales goals, and look to the future as we add additional solutions for our customers.

    WHAT YOU'LL BRING:
    • 10+ years in Telesales/Call Center leadership roles with a focus on overseeing lending sales teams (auto, home, personal, etc)
    • Demonstrated effective coaching and development skills at all levels within a mid-large sized team.
    • Proven effectiveness as a respected leader who has built highly engaged teams in current and past roles.
    • Working knowledge of loan origination, credit underwriting, and regulatory requirements
    • Excellent collaborative and team-building skills
    • In-depth experience in call center workforce planning, workflow analysis, process mapping, input forecasting, and organizational design
    • Experience overseeing cross-channel contact strategy, including an understanding of the rules and regulations around the use of these channels in a lending sales environment
    • Ability to apply continuous improvement principles to drive efficiency and performance using Agile, Six Sigma, and/or other process excellence tools
    • Bachelor's degree preferredABOUT US:
      Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don't: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.
      With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.
      Driven by our core values, we're passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021. We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.
      #LI-MW1 #LI-Hybrid

Keywords: Freedom Financial Network, Tempe , Sales Director - Personal Loans, Executive , Tempe, Arizona

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