Sr. Vice President of Operations

Company: Education at Work, Inc.
Location: Tempe
Posted on: May 13, 2022

Job Description:

Education at Work is an innovative, mission driven business process outsourcing (BPO) company putting college students at the forefront of our unique business model. As a rapidly growing company with a start-up mindset, we are committed to fostering a collaborative environment and entrepreneurial culture which values and progresses out of the box thinkers and savvy problem solvers.Position SummaryThe Senior Vice President of Operations will be responsible for enhancing our operating practices, metrics, and feedback to ensure the overall success of our call center operations. They will serve as part of the executive leadership team, contributing to the development and implementation of the overall strategic plan. The ideal candidate ensures Education at Work's BOLD values and student-centered culture are at the core of day-to-day operations and embraced by the leadership team. The ideal candidate is an experienced, well rounded 'hands-on' leader, comfortable communicating at all levels of an organization both internally within EAW and our clients. This is a senior role that requires interaction with a range of internal and external stakeholders, most often managing several moving project parts simultaneously. -THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

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