Account Service Manager

Company: ProEthic Building Services
Location: Tempe
Posted on: May 11, 2022

Job Description:

Job description ProEthic Building Services, the quality leader in managed facility services is growing and looking for a Service Manager to join the team! The Service Manager serves as the primary representative of the company. This person is responsible for ensuring the highest client and customer satisfaction levels, account retention, strong contractor company relations, the achievement of financial goals, and future business growth plans. Qualifications Bachelor's Degree Previous account management experience is a plus Previous supervisory or indirect management experience is a plus Articulate and well accustomed to a client-facing role Experience in customer relationship management Job Type: Full-time Pay: $67,000.00 - $72,000.00 per year, plus commissions approx. $3,000 per year Job Requirements:Responsibilities Work cross-functionally within the company to communicate with all stakeholders in customers' success Create and maintain relationships with customers to better understand and achieve their needs Maintaining high customer retention rates is a key component of this position Make visits to our customers to identify opportunities for growth within our platform Manage all reporting about the health of customers' accounts Oversee commercial cleaning contractor companies and employees who are responsible for cleaning an assigned account Conduct regular inspections of our accounts and meet with customer contacts and decision-makers

Keywords: ProEthic Building Services, Tempe , Account Service Manager, Executive , Tempe, Arizona