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Solutions Manager

Company: DBM Vircon
Location: Tempe
Posted on: January 16, 2022

Job Description:

Position Value Proposition The Solutions Manager (SM) is a client-facing role which supports DBM Vircon's business developments efforts to sell the technology solutions that DBM Vircon provides its clients. Utilizing a proactive mindset the SM will regularly liaise with clients to support the implementation of DBM Vircon tools and further identify opportunities to promote solutions of a technical nature. Through client interactions the SM will gather use cases and development requests to provide input into the development of future tools.

Core Responsibilities

  • Responsible for implementing and supporting DBM Vircon technology tools with new and existing clients. These include but are not limited to DBMV Trimble connect custom tools, DBM Vircon model review on all projects;
  • Responsible for preparing and conducting construction technology presentations to current and prospective clients;
  • Responsible for gathering client feedback and understanding client workflows to support the production and enhancement of DBM Vircon Technology tools;
  • Responsible for supporting the DBM Vircon Sales and Business Development teams with technology solutions requirements, model conversion and new project setups;
  • Responsible for supporting the DBM Vircon Project Management teams with technology implementation on projects;
  • Responsible for liaising with the DBM Vircon Technology and Development teams to evolve client and project solutions.
    Additional Duties and ResponsibilitiesThis position description is not an exclusive or exhaustive list of all job responsibilities and functions that a person in this position may be asked to perform. Above statements describe the general nature and level of work being performed. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
    Core Competencies Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Interpersonal Savvy - Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.Patience - Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
    Required qualifications (Knowledge, Skills, and Abilities) to perform essential functions of this position
    • Global fabrication and construction knowledge.
      Work Experience
      • Minimum five years' experience in the construction industry using various technologies;
      • Experience in supporting software development highly desirable.
        • Bachelor's degree preferred;
        • Relevant experience in lieu of formal education would be considered mandatory.
          Software & Technology
          • Microsoft Office software;
          • Tekla (preferred) and other construction modelling and technology software;
          • Familiarity with Autodesk products (preferred).
            Work Environment
            • This position is generally office-based in Phoenix;
            • This position requires as many hours needed to fulfil the weekly and daily obligations necessary to carry out the role to a high standard;
            • This position is required to be reasonably available after hours to attend to issues;
            • Must be able to travel in the US and globally.

Keywords: DBM Vircon, Tempe , Solutions Manager, Executive , Tempe, Arizona

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