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Associate Director, Information Technology

Company: Regional Recreation Corporation of Wood Buffalo
Location: Tempe
Posted on: April 9, 2021

Job Description:

Associate Director, Information Technology in Tempe, Arizona - Careers at Gateway Skip Branding

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                  • Test Your Satellite Phone Cookie Policy - Privacy Policy - Service Provider GDPR Privacy Notice - Sitemap - Terms of Use -- 2005-2019 Iridium Communications Inc. All rights reserved. Website Problems? Send us your feedback This site uses cookies Ok, thanks Find out more Associate Director, Information Technology in Tempe, Arizona - Careers at Gateway Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! Associate Director, Information Technology Job Locations US-AZ-Tempe Job ID 2021-1798 Category Information Technology Worker Category Regular Full-Time[F] Company Overview Iridium is the only truly global voice and data satellite communications network that connects people, organizations, assets, government and relief agencies with "on-the-move" availability. Together with its ecosystem of partners, Iridium delivers essential, reliable communications with an easy-to-integrate platform and service for improved efficiency. With more than 20 years of experience, Iridium delivers the next-generation of connectivity, Iridium Certus SM-- - the most versatile global broadband service that satisfies--the critical need to send and receive communications when traveling by land, sea or air. For more information about Iridium products, services and partner solutions, visit www.iridium.com . Position Summary, Job Requirements & Responsibilities The Associate Director of Information Technology serves Iridium's IT needs and has overall responsibility for ensuring that the Company is getting maximum value from existing software tools and partnerships. Additionally, the Associate Director will ensure that all technology-related business processes are working efficiently and effectively. The Associate Director will develop and take accountability for a collaborative, cross-functional, and internally focused IT strategy and road map. The Associate Director of IT Operations will have direct experience enabling business performance through their knowledge of application software and business processes; will be well organized, able to easily manage and prioritize projects in a fast-paced environment; can work collaboratively and effectively with the leaders of Product & Systems Integration, Enterprise Network, and B/OSS Development teams; and can clearly explain technical issues in a way that everyone can understand. The Associate Director oversees a department with responsibilities for managing operating systems, databases, and service desk operations. Duties and Responsibilities:
                    • Responsible for Iridium's IT systems and applications, ensuring smooth delivery and operation of all IT services
                    • Oversees the administration of and provides technical leadership and management direction to IT Enterprise Operations team in areas of UNIX, Linux, Windows, database, and service desk
                    • Manages all IT activities, resources and assets for the Company and serves as the primary contact for areas of responsibility
                    • Establishes, monitors, and ensure compliance of standard company IT policies and procedures
                    • Develops and manages operational plans covering weekly, monthly, quarterly and annual operational activities
                    • Maintains overall Iridium computing environment, ensuring standard applications and equipment are deployed through the company
                    • Communicates effectively with internal clients to identify needs and evaluate alternative business solutions and strategies
                    • Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems.
                    • Assesses and enhances information systems results by auditing systems applications, identifying new/improved technology opportunities and developing application strategies
                    • Accomplishes annual financial objectives by determining annual service level required, scheduling expenditures, analyzing variances, and initiating corrective actions, as needed
                    • Manages vendor relationships and negotiates contracts to support enterprise IT applications and operations
                    • Manages the portfolio of company business application licensing, ensuring proper maintenance via vendor support agreements.
                    • Participates in the overall Disaster Recovery and Business Continuity planning for the company and takes action to implement and test approved plans
                    • Maintains a high-performing and customer-oriented staff by recruiting, selecting, training, and developing employees; driving their personal growth opportunities
                    • Successfully drives results from staff by clearly and effectively communicating job expectations; planning, monitoring, and appraising job results; coaching and mentoring employees; and initiating, coordinating, and enforcing systems, policies, and procedures
                    • Reviews service deliverables with staff to ensure quality and adherence to processes, standards, regulatory requirements, and service level agreements to internal customers
                    • Maintains professional and technical knowledge by attending educational workshops/conferences, reviewing professional publications, establishing personal/professional networks, benchmarking state-of-the-art practices, and participating in professional societies
                    • Other roles and responsibilities as determined by management Job Requirements:
                      • Manage the prioritization of team deliverables and tasks
                      • Must provide leadership and direction to department personnel and exemplify professionalism and dedication to team goals
                      • Must be self-motivated with critical thinking abilities with a high degree of creativity, flexibility, and resourcefulness
                      • Ability to multi-task, prioritize and work in an extremely fast-paced environment
                      • Ability to manage complex projects and work with cross-functional team members within the organization, as well as with external suppliers
                      • Ability to consistently exercise independent judgment and discretion in matters of significance
                      • Team-oriented and customer-focused mentality with the ability to work collaboratively with fellow leaders to achieve complex organizational goals
                      • Demonstrated leadership skills, including strong negotiation skills, team-building skills, and the ability to create consensus around decisions and processes
                      • Ability to mitigate conflicts among different teams and to establish influence without direct control
                      • Must have excellent interpersonal, verbal, and written communication skills, with the ability to communicate positively and effectively to both employees and management in various departments, a range of behaviors and factors as they relate to issues and performance Experience & Education Requirements / EEO
                        • Bachelor's degree required; preferably in Computer Science, Management Information Systems, Information Technology or related discipline or equivalent experience
                        • 12+ years' experience in Information Technology with progressive responsibility required
                        • 7+ years' experience as an effective team leader, including experience managing, mentoring, and coaching employees, is required
                        • Must have expert-level proficiency with Microsoft Office Suite, including tools for sharing, collaboration, and workflows
                        • Must have extensive knowledge of IT policies, standards, procedures and best practices
                        • Must have experience with industry standards such as ITIL, COBIT, ISO
                        • Proven track record for delivering consistent results of high-quality and on time deliveries
                        • Any relevant, current industry certifications are a plus
                        • Experience with programming languages is a plus
                        • Must be a US citizen Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs Software Powered by iCIMS
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Keywords: Regional Recreation Corporation of Wood Buffalo, Tempe , Associate Director, Information Technology, Executive , Tempe, Arizona

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